Wow. You really had a nasty one. Almost makes me feel a little better and your experience is consistent with mine except that since mine was a December gift I don't have a chance to put the funds in dispute. Already checked that. I'll just hope that rebuilding in a new case gets the job done or at least all the parts continue to arrive in useable form. Then if the new case has the same problems I can at least buy a case and build a system out myself.
Thanks