Tech Support Forums - TechIMO.com - View Single Post - Outlook 2002 won't start, Outlook Express acting weird

implexant · April 15th, 2004, 12:59 PM

Hello everyone,

I have a client who uses Outlook for all his email, version 2002 (XP) on a Windows XP Pro system. Just a couple days ago he called saying that Outlook won't work. It gives him the "do you wanna start outlook in safe mode" prompt, which he chooses yes to. It won't even start in safe mode, it just ends task and then asks if he wants to restart outlook again.

Outlook express has the same problem pretty much, it won't start sometimes and when you do get it started it handles the emails very weirdly. Like when you view one email and then delete it, it'll delete like 10-15 at a time.

This guy does alot of email every day, so it's very important that I get this back up and running, anything you can do to help me out will be greatly appreciated!

TIA.

-Chris

April 15th, 2004, 12:59 PM	#1 (permalink)
implexant Ultimate Member Join Date: Jun 2002 Location: Vancouver, WA, USA Posts: 2,696	Outlook 2002 won't start, Outlook Express acting weird Hello everyone, I have a client who uses Outlook for all his email, version 2002 (XP) on a Windows XP Pro system. Just a couple days ago he called saying that Outlook won't work. It gives him the "do you wanna start outlook in safe mode" prompt, which he chooses yes to. It won't even start in safe mode, it just ends task and then asks if he wants to restart outlook again. Outlook express has the same problem pretty much, it won't start sometimes and when you do get it started it handles the emails very weirdly. Like when you view one email and then delete it, it'll delete like 10-15 at a time. This guy does alot of email every day, so it's very important that I get this back up and running, anything you can do to help me out will be greatly appreciated! TIA. -Chris