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Old April 17th, 2004, 02:15 AM     #7 (permalink)
Sixpac_XP
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Join Date: Oct 2001
Location: Victoria, BC
Posts: 4,371
Did you run all the Windows Office Updates for the computer?

if not you can run it at www.microsoft.com/office and then do the downloads and updates... see if that helps.

If could also be a corrupt .pst file.. but probably not if they can't run a new profile on the system.. have you tried to do a reinstall/repair of Office (or Outlook)?
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