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Old October 8th, 2004, 01:44 PM     #9 (permalink)
clearbluereason
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Join Date: Jul 2003
Location: Savannah
Posts: 152
Tell verizon that your problem does not exist inside of your house but outside, where the line connects to the box, those visits have to be free. My friend had a problem with rain at the old apt he lived at, but never complained. My phones used to get a terrible amount of static and eventually my DSL and phone went out and they had to come and fix the outside for free. Complain about static and that it isn't just going out and make sure to mention that you haven't added a new phone or anything lately. They are responsible for maintaining their hardware.
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