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Old January 23rd, 2005, 02:10 PM   Digg it!   #1 (permalink)
phatboyheavy
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Join Date: May 2004
Posts: 38
Hard drive showing in device manager but not in Explorer

Hello folks,

I've an external La Cie 80GB drive I use only for backing up my internal Maxtor (80GB). tried to back up today for first time in about 5 months, the external drive has been stored in a box in a cool place for that time. The La Cie isn't showing in 'My Computer' as it normally does. I can see it in Device Manager where it's named: WDC W800BB-22HEA1 USB device. In explorer it is normally just called 'La Cie', with whatever letter it's been allocated. Device Manager says it is working properly and that it is using the best driver available (tried to update).
It also shows as an external mass storage device in the dialogue box you use for safely disconnecting external storage.
I'm backing up using Paragon Hard Disc Manager 6. It shows in this software, but only to 'Copy' and not to 'Back up' to. It is named as hard drive 1. When I copy it seems to work, but then when I use the Paragon partition browser it shows as having no files on it, though I can hear the hard drive working. It's backing up about 13 Gigs of data and takes about 5 - 10 mins. The light on the front of the drive does not flicker at this point (though I'm not sure if it ever did!)
I've tried restarting/turning on off/changing USB port, but am stuck at what to try next.
I only upgraded from version 5.5 to 6 of Hard Disc Manager today, thogh I can't see how that would have any effect.
I'm using XP Home

Any ideas?

Thanks for your help,
Graeme
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