Hi there,
It would be great if someone could shed some light on this problem I have with my Dell Inspiron 5160 dvd rom drive. It's model description is crx830e and I have updated the latest firmware but still I cannot burn files using the drive. I'm not sure if this problem is related to updating my service pack from 2 to 3 recently as it was working up till then. It is reading disc's with information on them and it recognises a blank disc but tells me everytime I insert a blank disc that it is full or not writable. I have tried using nero and the burn directly to drive facility in windows. I have tired using two different types of disc's. Has anyone come accross this problem when updating to sp3? Do I need to reinstall the driver or something? Any help would be much appreciated, i'm not in IT but know a little bit and would be keen to resolve this problem my self. If ya need other info pls shout, thanks alot. Phil