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CuTi · October 16th, 2008, 09:26 AM

Hello,

please help me!
I have a NC6000 laptop and has viruses, have tried ZoneAlarm, Mcafee to clean it but can't.
The machine is VERY slow to boot up and before it get to Win login it displays with a message something like "your computer has virus, use virus software to clean it".
Because i can't clean it by ZoneAlarm, Mcafee so I am trying to re-install XP from DVD.

1st The setup read/copy from the DVD fine. After all that done, the machine then reboot and normally it goes through all the processes....detecting hardware.....display Term and Condition and will give you a setup screen with the options where I want to install etc. But sadly it never got to that point, it just shut down (not rebooting) while it carry out these processes.
So i have to press the power to turn it ON again and try again and again.
I have tried so many times but could not install a new OS.
I have also tried to press F10 to acess to BIOS, but as soon as i get into the BIOS the machine shut down again.

I am not sure what causing this? Can you please help?

Thanks in advance.

October 16th, 2008, 09:26 AM	#126 (permalink)
CuTi Junior Member Join Date: Oct 2008 Posts: 1	NC6000 shut down Hello, please help me! I have a NC6000 laptop and has viruses, have tried ZoneAlarm, Mcafee to clean it but can't. The machine is VERY slow to boot up and before it get to Win login it displays with a message something like "your computer has virus, use virus software to clean it". Because i can't clean it by ZoneAlarm, Mcafee so I am trying to re-install XP from DVD. 1st The setup read/copy from the DVD fine. After all that done, the machine then reboot and normally it goes through all the processes....detecting hardware.....display Term and Condition and will give you a setup screen with the options where I want to install etc. But sadly it never got to that point, it just shut down (not rebooting) while it carry out these processes. So i have to press the power to turn it ON again and try again and again. I have tried so many times but could not install a new OS. I have also tried to press F10 to acess to BIOS, but as soon as i get into the BIOS the machine shut down again. I am not sure what causing this? Can you please help? Thanks in advance.