Before you send it away...
Do you know what type of connectors they use...? If you have a computer that also uses that type of connector, you could try each disk and see what info the "host" computer can see of/on the disk. Bear in mind that you should NOT try to initialise or "import" it into any array you may have on this host.
Try the above on each disk in turn. There's an incredibly high probability that you won't be able to do anything with the data, but you can sometimes still see base-level information and this could potentially mean that even a "bad" disk can still hold a decent proportion of it's overall storage.
This means that if you have one decent disk, and one that has bad sectors, you could get more than no data back if you need to send it off.......
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I've seen the light... It was green, flashy and attached to a Network Interface Card...
Whenever someone says "You can't miss it" I invariably do...