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Tekk · November 28th, 2001, 03:44 PM

OK so I talked to customer service and the guy said that DSL lines should be automatically upgraded and that my computer settings are prolly the culprit. How the hell can my computer settings be that screwed up??? I signed up for 768 down over a year ago and I know they didn't upgrade me at all. I still only get a MAX download of about 83Kbytes (which is about max for 768) and even www.dslreports.com's speedtest util tells me that I have a 700 down. And thats consistent.

But I was gonna talk to the tech guy but the damn wait was over an hour. Screw that...I'll call on a less peak time...like the morning (hopefully). Anyway, I just wanted to gripe. I really don't know how to explain to them the problem. hehe...I want my 1500 down!!!!!!!

November 28th, 2001, 03:44 PM	#3 (permalink)
Tekk Ultimate Member Join Date: Oct 2001 Location: Pasadena, CA Posts: 2,177	OK so I talked to customer service and the guy said that DSL lines should be automatically upgraded and that my computer settings are prolly the culprit. How the hell can my computer settings be that screwed up??? I signed up for 768 down over a year ago and I know they didn't upgrade me at all. I still only get a MAX download of about 83Kbytes (which is about max for 768) and even www.dslreports.com's speedtest util tells me that I have a 700 down. And thats consistent. But I was gonna talk to the tech guy but the damn wait was over an hour. Screw that...I'll call on a less peak time...like the morning (hopefully). Anyway, I just wanted to gripe. I really don't know how to explain to them the problem. hehe...I want my 1500 down!!!!!!!