I don't have the trace.log file, but i do have the xerox + frontpage folders and am not able to get rid of them. I've never heard of the BootVis.exe [so i've never downloaded it] Is there a way to get rid of these folders? I never got that from the post, just how to get rid of the trace.log file. I don't have a LogFiles folder in my System32 folder either.? i guess that is good.