Winxp glitch?, or website?

[Bovon]

Hey guys.. I have a request for a good friend who has a new HP Pavillion Notebook running XP with SP2 already installed.

I (personally) cannot assist because Windows XP scares me, and I don't want any part of it...LOL. I know some of you have managed to work out the glitches..maybe you can point us towards a 'cure' for this one.

Here is her problem as stated in an e-mail (copy to me) that was sent to the Kim Komando's Show for analysis and possible help.

************************************************** **********

I forgot to add that she also has Ad-Aware SE installed (I am not familiar with the SE version) but she does not think the application/utility had a pop up blocker included. Other than Ad-Aware..she has no other pop up add removers.

Quote:

SYSTEM: Windows XP-Home w/ SP2 preinstalled on a new HP Pavillion Notebook.
I have Ad-Aware SE installed but no Fire Wall (yet!) other than whatever is
with SP2. Not hooked up to any network. Dial up connection



PROBLEM: Web browser window spontaneously disappears when I reach a certain
navigation point on the RootsWeb genealogy website. This problem seems
specific to this site.

a) Enter Rootsweb.com homepage.

b) Click "Mailing Lists"

c) Click "Surnames-C"

d) Click "Carter"

e) With Radio button on 2005, Type in "Alabama" query.

f) There will be one resulting archived message indicated. Click on
[FULL] to view this message.

g) The message displays for one second, then the browser window
spontaneously disappears and closes completely. Other open windows and
running programs are fine.

NOTE: I try this with other RootsWeb mailing list archives, with the same
results at the same point.



RECOMMENDATIONS I'VE TRIED:

a) HP Tech support thought it had something to do with the browser
settings in "Internet Options" I know how to find these settings, but have
no idea which setting would be causing the problem.

b) My ISP Tech Support thought the problem was with Pop-up blocking.
When I tried to specifically allow pop-ups from RootsWeb, I was asked "Are
You Sure.?" in a separate little window. When I clicked "Yes" the little
window, AND the RootsWeb browser window disappeared. So I disabled the
pop-up blocker completely. The same thing continues to happen.

c) I contacted the Help Desk at Rootsweb. They replied: ".Both blockers
and service pak2 are known to cause problems. Try turning the blocker
completely off. [I did] Sometimes that can prevent a page from loading. As
for the other, I have no suggestions. Sorry. It may have built in blockers.
Not sure if you need to check the windows help screen or if it installed any
into your browser to look at help there."

d) I tried Windows Help. I could not find any topic specific to my
problem.

e) I tried Microsoft Troubleshooting. apparently SP2 is not without its
share of problems! I found a page "Windows XP Service Pak 2 Support Tools"
but I have no idea which tool I might need to solve my problem.

f) Last - but certainly not least! -- I tried "Search Kim's Web Site"
using various key words. I could not find my specific problem.



HELP QUESTION: What could be causing this and what can I do to fix the
problem?

Thank you so much, Kim, for your time and expertise! Best regards, Xxxxx

[jmichna]

Given this seems to happen only at one specific website, my guess it is poor coding at website. Can you provide the url that will take us to the specific problem page? I'll take a look with both IE and Firefox (I'm running XP Pro, SP2).

[jmichna]

Using IE, I tried to follow the above directions, and I get to step "d"... http://lists.rootsweb.com/index/surn...er.html#CARTER

I see no "radio button on 2005" !?!

[Bovon]

I have been to the site without any problems...I am running Win98se. Following is an earlier e-mail with the various URLs to go thru the process of getting to the page she needs:
************************************************** *********

Quote:

I've been having unexplained difficulty with RootsWeb and wondered if you have the same problem... here's what happens:
I go to the main page http://www.rootsweb.com/
... then click on "Mailing Lists" and get here http://lists.rootsweb.com/
... then Surnames "C" and get to here http://lists.rootsweb.com/index/surname/c/
... then Carter and get here http://lists.rootsweb.com/index/surname/c/carter.html
...then "search CARTER archives which brings me to here http://listsearches.rootsweb.com/?list=CARTER

(so far so good)
Now on the search page, I have a pop-up ad block. Could this be what's causing the difficulty that happens next? I type in "Wesley" in the Query field for year 2005. It then shows me the message result fine http://listsearches.rootsweb.com/cgi-bin/isearch2 and it is for a William D. Carter, but when I click [full] to open and read the message, the entire Explorer window closes. It shows it for a nano-second before just shutting down. My computer stays on... just the Explorer Window I was using. Now I'm figuring this must have something to do with the pop-up ad blocking, and I thing there may be an option where I can always allow the from this site. BUT I wanted to first check and see if you've ever had that happen either with RootsWeb or any other site. In the event that allowing pop-ups isn't the problem over here, could you please (if you have a spare moment or two this weekend) copy whatever the message is and forward it to me? Murphy's Law being what it is, there may be some good info there... or maybe you have to be a List Subscriber to search? I never have had trouble searching before, though...

[jmichna]

Okay, found it...
Here's the full page in IE

Quote:

CNIDR Isearch-cgi 1.20.06 (File: 2)

================================================== =======================
Date: Thu, 6 Jan 2005 11:17:04 -0600
From: "svanwyk" <s.vanwyk@verizon.net>
To: CARTER-L@rootsweb.com
Message-ID: <002f01c4f413$8b43d150$6401a8c0@SandyDesktop>
Subject: Carter, MD>GA>AL>LA>TX
Content-Type: text/plain;
charset="Windows-1252"

Thanks for reading thru this. Let me know if you are researching any of these.
Sandra Van wyk

Descendants of George W. Carter

Generation No. 1

1. GEORGE W.1 CARTER was born 1780 in Maryland, and died in Ouachita Parish LA. He married RUTH. She was born 1786 in North Carolina, and died in Ouachita Parish LA.

Children of GEORGE CARTER and RUTH are:
1. i. JAMES CARTER, b. 1819, Georgia.
2. ii. JOSEPH COLUMBUS CARTER, b. February 08, 1822, Clarke County, Alabama; d. March 11, 1909, Union Parish LA.
Probably other children

Generation No. 2


1. JAMES2 CARTER (GEORGE W.1) was born 1819 in Georgia. He married PENATHA. She was born 1828 in Mississippi and probably a Leonard

Children of JAMES CARTER and PENATHA are:
i. GEORGE W3 CARTER, b. 1851.
1. GEORGE WASHINGTON1 CARTER was born May 1851 in Louisiana, and died October 30, 1921 in Iowa Park Texas. He married MARTHA CAROLINE ASKINS October 14, 1875 daughter of HENRY ASKINS and SARAH BOLTON. She was born October 26, 1852 in Shelby County Texas, and died July 15, 1915.

Notes for GEORGE WASHINGTON CARTER:
Burial: November 01, 1921, Graveside Services at Clara Cemetery, Lot #2, Clara Texas

More About MARTHA CAROLINE ASKINS:
Burial: Toliver Cemetery Comanche County Texas

Children of GEORGE CARTER and MARTHA ASKINS are:
i. SARAH JANE (SALLY)2 CARTER, b. 1876; d. 1950; m. ROBERT WILLS; b. November 22, 1870; d. April 02, 1939.

2. ii. CHARLES ADA CARTER, b. November 02, 1877, Texas; d. April 01, 1963, Kountze, Hardin County Texas.

3. iii. JOSEPH WILLIS CARTER, b. October 1879; d. June 30, 1938.

4. iv. GEORGE WASHINGTON CARTER, b. January 22, 1881; d. June 20, 1972, Waco, McLennan County Texas.

5. v. JAMES BROWN CARTER, b. November 05, 1882, Lacy-Lakeview Texas; d. October 08, 1953, Sulphur Springs Texas.

6. vi. JOHN H CARTER, b. January 27, 1885; d. March 29, 1973.

7. vii. MARY E CARTER, b. October 1887; d. Probably Lamkin or Carlton.

8. viii. SIDNEY LEE CARTER, b. December 31, 1888; d. January 06, 1918.

9. ix. LILLIE CARTER, b. May 1892.

10. x. WILLIAM ALLEN CARTER, b. March 09, 1896, Waco, McLennan County Texas; d. October 18, 1980, Wichita Falls Hospital.

ii. TABATHA CARTER, b. 1854.
iii. WILLIAM CARTER, b. 1857.

4. JOSEPH COLUMBUS2 CARTER (GEORGE W.1) was born February 08, 1822 in Clarke County, Alabama, and died March 11, 1909 in Union Parish LA. He married (1) MARY LEONARD. She was born 1825 in Louisiana, and died 1868 in Louisiana. He married (2) MARY ELLEN GRIFFIN June 14, 1866. She was born April 12, 1848 in Alabama, and died April 13, 1930 in Ouachita Parish LA.
Notes for JOSEPH COLUMBUS CARTER:
Military Service for Joseph: CSA Co. E, 17th LA Inf.
Burial: Carter Cemetery, Point, Louisiana

More About MARY ELLEN GRIFFIN:
Burial: New Chapel Hill Cemetery, Ouachita LA

Children of JOSEPH CARTER and MARY LEONARD are:
5. i. MILLARD FILLMORE3 CARTER, b. 1848, Ouachita Parish LA; d. 1885.
6. ii. SARAH JANE PENANTSE ANN CARTER, b. September 14, 1850, Ouachita Parish LA; d. April 19, 1889, Union Parish LA.

Children of JOSEPH CARTER and MARY GRIFFIN are:
iii. MINNIE L3 CARTER.
iv. EUDORA L CARTER, b. March 18, 1867.
v. LULA F CARTER, b. November 23, 1869, Point, Union Parish LA.
7. vi. RUFUS A CARTER, b. March 09, 1870, Union Parish LA; d. October 26, 1950, Wilhite LA.
vii. COONEY B CARTER, b. December 29, 1872.
viii. MITTIE L CARTER, b. May 07, 1875; d. October 13, 1933.
ix. EFFIE M CARTER, b. September 24, 1876.
x. GEORGE BANION CARTER, b. October 31, 1878.
xi. SOUSANA E. CARTER, b. October 10, 1881; d. November 20, 1965.
xii. HATTIE B CARTER, b. February 18, 1886; d. October 13, 1933.

More About HATTIE B CARTER:
Burial: New Chapel Hill Cemetery, Ouachita LA
xiii. WILLIAM W. CARTER, b. September 28, 1887, Union Parish LA; d. June 15, 1915, Jackson Parish LA.
xiv. WILLIE N. CARTER, b. May 07, 1890, Point, Union Parish LA; d. June 14, 1968; m. ELBERT LEROY DEAN.

Generation No. 3

5. MILLARD FILLMORE3 CARTER (JOSEPH COLUMBUS2, GEORGE W.1) was born 1848 in Ouachita Parish LA, and died 1885. He married (1) HELEN COTTON. He married (2) FRANCIS FIFE June 12, 1870.

Children of MILLARD CARTER and HELEN COTTON are:
i. ALONZO4 CARTER, b. 1867.
ii. UNKNOWN CARTER.

Child of MILLARD CARTER and FRANCIS FIFE is:
iii. UNKNOWN4 CARTER.

6. SARAH JANE PENANTSE ANN3 CARTER (JOSEPH COLUMBUS2, GEORGE W.1) was born September 14, 1850 in Ouachita Parish LA, and died April 19, 1889 in Union Parish LA. She married SHADRICK JEFFERSON "SHADY" WALL. He was born July 27, 1849 in Union Parish LA, and died March 30, 1936.
Notes for SARAH JANE PENANTSE ANN CARTER:
Under family trees at rootsweb, her death date is Apr 29 1897

More About SARAH JANE PENANTSE ANN CARTER:
Burial: Rocky Branch Cemetery, Union Parish, LA
Notes for SHADRICK JEFFERSON "SHADY" WALL:

Children of SARAH CARTER and SHADRICK WALL are:
i. CHARLES4 WALL.
ii. NATALIE WALL.
iii. ELLIOTT WALL, b. March 01, 1872.
iv. MARY J. WALL, b. 1873.
v. SARAH E WALL, b. 1875.
vi. FRANCES WALL, b. 1877.
vii. WEST WALL, b. 1879.
viii. WILLIE WALL, b. April 19, 1889.

7. RUFUS A3 CARTER (JOSEPH COLUMBUS2, GEORGE W.1) was born March 09, 1870 in Union Parish LA, and died October 26, 1950 in Wilhite LA. He married ALICE M. ACREE December 02, 1897, daughter of JAMES ACREE and MARTHA ANTLEY. She was born May 24, 1878 in Union Parish LA.
More About RUFUS A CARTER:
Burial: Wilhite Cemetery, Union Parish LA
More About ALICE M. ACREE:
Burial: Wilhite Cemetery, Union Parish LA

Children of RUFUS CARTER and ALICE ACREE are:
i. ENICE LEE4 CARTER.
ii. TOM CARTER.
iii. R.E. CARTER.
iv. ROY CARTER.
v. W.J. CARTER.
vi. ELMER CARTER.
vii. MARGARET CARTER.
viii. URIAH R. CARTER.
ix. LYDIA LIDDIE CARTER.

______________________________
------------------------------

Did not disappear for me. We also use Ad-Aware SE (a non-resident spyware killer... won't have anything to do with your friend's problem).

Guess it isn't the website.

[jmichna]

What happens if she just pastes this url into her browser:
http://listsearches.rootsweb.com/cgi...+2005+914611+F

[Bovon]

Quote:

What happens if she just pastes this url into her browser:

I don't know.. I have asked her to check this thread and email me with questions etc. for anything that come us here.. if I do not hear back from her soon, I will write her to try the copy/paste...which I doubt will have much, if any positive fixes.. She says she can get to the page for a microsecond and then it closes the browser.

Keep checking back..and I will add what she has done or tried differently.

I can get to all of the pages myself using Win98SE and IE 6.0...so, I suspect you are using Winxp... and that should indicate it is not a HUGE problem with XP.

Its almost gotta be something to do with a pop up blocker. I know that I cannot get to Hotmail thru at least one of my bookmarked URLs when I leave my pop up blocker running..it will close IE in a skinny minute.

BTW, that URL you left is not complete..so, she could not use that to paste.

[jmichna]

Bovon, TIMO truncates the URL. I'll attach a text file.

Quote:

http://listsearches.rootsweb.com/cgi...+2005+914611+F

[jmichna]

http://www.techimo.com/forum/newreply.php
do=newreply&noquote=1&p=1374562

Okay, couldn't u/l the text file... just have her copy the above two lines and put them on one line for the complete url

[Bovon]

Thanks... I had already accessed the site and copied the URL to an email and sent it on. Maybe we will get an answer back tomorrow..its pretty late here on the east coast now..

Thanks for sticking with me..and hopefully we can get some input from others tomorrow..

I think I will go turn in myself..

Nite.