May 25th, 2005, 11:53 AM #1
Major Problem: Outlook Exp/MS Outlook
*Bangs head on table for 400,000th time*
... Where did I put my stanley knife?
OK, so here's my problem, not so simple.
I've just upgraded one of my work colleagues from Microsoft's Outlook Express to Outlook 2000, no problem. Folders went over, etc etc.
I've set Outlook 2000 as the default mail client, and also changed the file type association under "Tools" "Folder Options" "File Types" "URL:MailTo" to Outlook.exe rather than the express - all works fine except one thing.
Say for example in a word document, if you write a document and then go "Send To" "Mail recipient" It loads Outlook Express and wants to send through that.
I've got an identical system that doesn't have the same problem.
Ghosting is not an option either.
I'm so confused/lost/disorientated and was wondering if anyone can shed any light on this.
(Oh, and I've also changed the default Mail Client in "Internet Options" "Tools" "Advanced"
May 25th, 2005, 12:03 PM #2
You may need to add a new shortcut for Outlook to the "Send to" menu.
May 26th, 2005, 04:13 AM #3
Thank YOU ever so much!
(I had no idea it was so simple!!)
May 26th, 2005, 05:00 AM #4
Another question while I'm here - Why doesn't Outloot not automatically find addresses (or some) when you type the name of the mail recipient.
If I type my name in the "To" find, it will automatically underline it as it's found a contact.
When I properties on it, it says my Email address
But, when I type another name it gives a red squiggle underneath it, as though it's a spelling mistake like word does.
There's no difference in the way the emails are added - Is it just a Microsoft thing?
Last edited by Geforce; August 6th, 2009 at 05:07 AM.IT Noob
May 26th, 2005, 05:20 AM #5
Because the "To" field is special. Its associates the name of the email recipient with the actual email address. When you type in a Word doc, it doesn't know you mean firstname.lastname@example.org when you type "Lenny Smith".
May 26th, 2005, 05:43 AM #6
Meese, thanks ever so much for your help, but I was wondering if you could possibly answer another question.
I've managed to figure out the "SendTo" mail recipient for normal files, when I right click them, and they manage to send in Outlook 2000.
Only problem is when I have a Microsoft Word Document open (or Excel) and I click file>sendTo (mail recipient as attachment) it still opens Outlook Express. ARGH!?!
Any ideas?IT Noob
May 26th, 2005, 10:30 AM #7
May 26th, 2005, 10:48 AM #8
It definately works somehow because I've got another user here on Outlook 2000 and they can send to > mail reicipient with Attachment and it opens Outlook fine.
This is so confusing :SIT Noob
May 26th, 2005, 11:08 AM #9
Yea I checked through the options in Word for a default e-mail client and could not find it. You said that you set Outlook as the default e-mail client in IE. Correct?
What doesn't make sense is that if you set the default e-mail client to outlook in IE. Then you right click on a file and select "send to" and you select "e-mail recipient", that should open the default e-mail client, which should be outlook. You should not have to add another item to the "send to" list.
Did you reboot this machine since you made the changes?
Edit: Here's a little info: http://www.mcse.ms/archive135-2004-8-1011722.html
Last edited by meese; May 26th, 2005 at 11:17 AM.
May 26th, 2005, 11:17 AM #10
You are right - It DOES open Outlook.
BUT when you go "Send To" "Mail recipient (AS ATTACHMENT<--!) it opens Outlook Express. Weird? Totally!
Yeah, it's set as default email client in IE, just to confirm.
May 26th, 2005, 11:17 AM #11
May 26th, 2005, 11:18 AM #12
May 26th, 2005, 11:19 AM #13
May 26th, 2005, 12:16 PM #14
Did he already have Word and Outlook installed, but just didn't use outlook? Or maybe choose to use express instead of outlook during the install? Maybe re-installing word with outlook set as the default e-mail client?
May 27th, 2005, 04:07 AM #15
He never had Outlook installed until the new Corporate Blackberrys arrived, and realistically, they need to Synchronise with Outlook and not Express since you can only Sync the Address Book in Express. Sort of complicated.
Anyway, I think I'm just going to format and start over.
I tried the conversion on my pc from Express to Outlook and worked a treat. Only difference is that I'm on XP Pro and he's on 2000 Pro.
Damn these Corporate Blackberry's !
Thanks ever so much for your help though Meese !!IT Noob
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