Office 2003 and My Docs.. ACCESS DENIED

[Cruizectrl]

Slight problem. More of an annoyance but this is an executive thats having this issue so obviously it needs to be fixed.

No matter what office application. When ever he tries clicking the my documents icon it gives a "Access Denied" error.

But since the document folders are rooted to thier home drive on the server he can go though the mappings and get into it that way.

What in the world is going on?

Check permissions and ownership and everything looks good to me.

Anyone run into this?

[aldtech]

End user account may be corrupted. Back up any and all personal data (My Documents, Favorites, Desktop etc… NOT CACHED SETTINGS) on end users system to a temp directory (on a network drive preferable) then blow away, that means delete, the user’s profile. Reboot system then re-create the user’s account on the system, copy over their data and remap their drives. This should work and if it doesn’t you will not have lost anything as long as you backed up the users data. Also if this does not work you would have confirmed that it is most likely a permissions issue most likely residing on the server.


AL D.