windows explorer issues

[sr71000]

Hey guys. I've got a laptop here that explorer crashes after starting. It doesn't matter if it starts at bootup or when i start it manually. Even in safe mode. If i use the command line to open the mmc and check event logs there are NO errors...anyone have any ideas what the hell could be up? I literally deleted EVERYTHING from my hijack this log. lol. I can't find any strange processes really.....I have NO idea what's wrong with this thing! :-/ Thanks for any help!

Kevin

[CujoRbd]

what's loading at boot-up? try disabling everything from the Startup tab and everything non-microsoft from the Services tab of MSCONFIG and see if it still crashes.

can you create a new administrator user account? if so, you may have more success logging into the new one.

[sr71000]

Never mind just disabling things from the startup, this even happens in safe mode. I think explorer might be corrupted but IDK how I can replace it without a repair install. Any ideas?

Kevin

[RamonGTP]

try start>run "sfc /scannow"

Make sure your OS disk is in the drive.

[sr71000]

Already tried that. Don't forget to tell people to run sfc /purgecache first If their files are corrupted their cache probably is as well! New update though. Now it's telling me it's not a legal copy of windows. hp laptop. I installed it myself using the damn key on the bottom of the laptop... It is definitely a legal copy. Gonna have to call ms I think! ugh

Kevin

[sr71000]

still no luck on my end :-/ Any more ideas?

[gcrussell1]

Quote:

Originally Posted by sr71000

Gonna have to call ms I think! ugh

Kevin

At $60 a call, you'd be better off driving to their HQ and beating them over the head with the laptop until it starts working.

[sr71000]

hahaha....pay to call...hahahaha.....you just have to know how to call their free support number and bitch and whine enough to get them to help you just to get rid of you lol. I'm just reinstalling windows....screw it.