Can't download updates for any Anti-Virus & can't turn on atuomatic updates

exzo · July 8th, 2008, 07:13 PM

i was reading lots of this kinda threads i tried everything what was said there, so i maked my own.

I, can't download updates for none anti-virus, i tried KasperSky, i tried AVG. I, can't turn on Automatic updates either, when i try to turn on Automatic updates from services it shows "could not Automatic Updates service on local computer error 1058" i can't even go to some WebSites like kaspersky.com or grisoft.com grisoft is AVG website ,same with Automatic Updates i can't go to its website to i think i can't download any updates becouse programs can't open those websites

PLz plz plz help, my computer is in danger

and i don't want to reinstall comp and that wouldn't fix that to i know...

Mickwish · July 8th, 2008, 07:20 PM

Sounds like a nasty virus or trojan that is blocking all of the anti-virus sites. You need to do an offline scan if you have any antivirus setup disks. If not, you could post a HijackThis log (if it lets you run HijackThis that is) and we could help you try and remove any nasty looking apps before trying again.

Can you get to another computer and download AVG Free to a CD or USB stick to run in safe mode?

Cheers
Mick

PS Welcome to TechIMO - hope you get your problems solved.

BipolarBill · July 8th, 2008, 07:24 PM

Yup - you have been completely and totally jacked. I would make a UBCD4Win CD on another PC and use it to boot up and clean that one.

UBCD for Windows

Honestly, I doubt that this PC will ever be right after this. You really need to consider reinstalling Windows.

exzo · July 8th, 2008, 08:29 PM

And Will panda anti-virus help meh o,o?

Mickwish · July 8th, 2008, 08:39 PM

I don;t know if it will remove all the trojans you seem to have on there. The easiest method would be a reinstall unfortunately. But if you are willing to spend a lot of time on this, suggest you download HijackThis via another computer and install it via Safe Mode. Then you could post HiJackThis log and we could help you remove what we can see. Might work, but will mean an awful lot oif cleaning up stuff, and some of these nasties hide pretty well and reinfect your PC everytime you restart windows.

You willing to spend a long time on this?

Cheers
Mick

exzo · July 8th, 2008, 08:41 PM

If that will Fix that updating stuff then yes ...

Mickwish · July 8th, 2008, 08:53 PM

You will need to try and install Panda antivirus in safe mode... that may not even work, though. What you need is a boot scan form a bootable CD, something like UBCD that Bill recommended. Can you download and create a UBCD on a different computer?

Cheers
Mick

BipolarBill · July 8th, 2008, 08:58 PM

Quote:

Originally Posted by exzo

Well i can get any anti-virus what i want downloading it from torrent tracker sites,

Gee, I wonder how you got in trouble in the first place?

I have seen many bugs that still live in Safe Mode. UBCD4Win is the best thing for you.

exzo · July 8th, 2008, 09:30 PM

What is UBCD anyways..? ok i will try to not download to much torrents

exzo · July 8th, 2008, 09:38 PM

How to use HiJackThis program?