Problem with shutting down computer

[landbarron]

When I try to shut down I get a box says:
End Program ccSvcHst
Program not responding

What is it and how do you get rid or fix it?

[DoubleK]

Issue can occur due to corrupted Windows temporary files or if Norton Antivirus (NAV) feature try's to scan floppy drive for virus during shutdown. In order to resolve this issue, I suggest you follow the steps provided below:

-- Start Norton Antivirus (NAV) 2007
-- Select Auto protect under "Settings"
-- Select configure
-- Under real-time Protection,Select General settings.
-- In the right pane, uncheck "Scan floppy disk in A: for boot viruses when shutting down."
-- Click ok
-- Restart the computer.

Good old Norton NIS

It seems that uninstalling Norton will not rid you of the problem either.

It appears if the above does not work you will have to uninstall Norton360, reinstall XP SP2

At that point unless your capable and confident going on goose chases I would live with the issue.

[landbarron]

I am using a different product and your instructions don't work as there are different window options than the ones you are referring to.Its not a big deal but I sure would like to get rid of it

[DoubleK]

Then it is helpful if you would disclose which product you are currently using if you think that this process is the culprit. A quick search shows it is a Norton process. I will dig a little deeper with your help.

[landbarron]

Any help will be great!

[Nickster]

If you're using Nortons Antivirus. Look in the settings or configuration for the option to:

"Scan floppy disk in A: ..... when shutting down"

Disable it.

Do a little digging, it won't byte you.

[spanishjon]

Had the same problem (amongst others) with Norton 2007 and 08, got that error msg every time and had heavy memory leak with that same process you mention. I finally uninstalled completely and have since installed an antivirus software called BitDefender. No more problems!

[DoubleK]

LandBarron, whatever Norton process you are using is the culprit. The name of the specific Symantec program may change but the solution remains the same.