Can't Scroll In Any Application  | | 
January 25th, 2009, 06:35 PM
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#1 (permalink)
| | Instigator
Join Date: Oct 2001 Location: Healdsburg, CA
Posts: 12,306
| Can't Scroll In Any Application
My wife's machine is stuffed. You can't scroll in any application. IE, Firefox, Windows Explorer, Word, nothing. It just shakes and stutters and if you do get it down, it pops right back to the top. It all started with her getting that damn "Antivirus 2009" crud (a couple of times). Did the scans with Malwarebytes, removed the baddies. Scanned and cleaned up with CCleaner, installed new drivers, you name it. Ran sfc /scannow with no effect. I'm stumped. . .
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January 25th, 2009, 09:01 PM
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#2 (permalink)
| | Member
Join Date: Jun 2008
Posts: 263
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What OS?
Try another mouse? | |
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January 25th, 2009, 09:34 PM
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#3 (permalink)
| | It's the cheese guy! ¬_¬;
Join Date: Aug 2003 Location: Gateshead U.K.
Posts: 9,171
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Are you using the mousewheel to scroll, or another method?
__________________  TechIMO Folding@home Team #111 - Crunching for the cure! | |
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January 25th, 2009, 09:35 PM
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#4 (permalink)
| | Instigator
Join Date: Oct 2001 Location: Healdsburg, CA
Posts: 12,306
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XP SP3. It's not the mouse. Same thing happens when you use the Page Up/Down keys.
As I was typing this, I went and checked her computer. Guess what? The darn thing works just fine now. Don't ask me why, but it does.  | |
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January 26th, 2009, 02:06 PM
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#5 (permalink)
| | Ultimate Member
Join Date: Jan 2002 Location: Pennsylvania
Posts: 2,984
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I remoted in and fixed it Ar. | |
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January 26th, 2009, 02:42 PM
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#6 (permalink)
| | Ride 'em Cowboy
Join Date: Oct 2001 Location: Dallas, TX
Posts: 9,266
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Poor/bad/infested video card drivers can cause scroll issues.....WHich AV software did you go with 
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January 27th, 2009, 09:17 PM
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#7 (permalink)
| | Instigator
Join Date: Oct 2001 Location: Healdsburg, CA
Posts: 12,306
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It wasn't the video drivers either. Uninstalled, cleaned, then installed newest version. She has the newest version of AVG running since it's release. Goofy machine.  | |
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