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Windows XP shows black screen on login Please help !!!

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Old May 1st, 2009, 06:36 PM   Digg it!   #1 (permalink)
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Windows XP shows black screen on login Please help !!!

Hi,

Just after the boot up and the usual blue screen, the window flickers and immediately turns black, and then on that black screen I get the login box (asking for password) afterwards all is well again.

The other problem is that everytime I update my AVG it shows no component is active on next restart.

I was attacked by some cofickers last week and I removed them with Macafee"Stinger_Coficker" (if this info helps)

please please help !!! I paste my hijackthis report below:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:06:16 AM, on 5/2/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\Programe Files\Nero 7\InCD\InCDsrv.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\wscntfy.exe
D:\PROGRA~2\avgwdsvc.exe
D:\PROGRA~2\avgam.exe
D:\PROGRA~2\avgrsx.exe
D:\PROGRA~2\avgnsx.exe
D:\Program Files\avgtray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
D:\Program Files\HijackThis.exe
D:\Program Files\avgui.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~2\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Programe Files\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] D:\PROGRA~2\avgtray.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~2\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{0BEC4869-99BD-4ABD-8B6D-4241114D3D08}: NameServer = 218.248.255.161 218.248.240.180
O17 - HKLM\System\CCS\Services\Tcpip\..\{35D318C3-8108-42AE-8D5F-D4E43F86B611}: NameServer = 218.248.240.179,218.248.240.79
O17 - HKLM\System\CS1\Services\Tcpip\..\{0BEC4869-99BD-4ABD-8B6D-4241114D3D08}: NameServer = 218.248.255.161 218.248.240.180
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - D:\PROGRA~2\avgwdsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - D:\Programe Files\Nero 7\InCD\InCDsrv.exe
O23 - Service: NBService - Nero AG - D:\Programe Files\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

--
End of file - 5030 bytes
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Old May 2nd, 2009, 06:49 AM     #2 (permalink)
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The log is clean.

Switch to another antivirus. Scan in Safe Mode.

Free antivirus - Avira AntiVir

Getting into Windows Safe Mode
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Old May 2nd, 2009, 02:53 PM     #3 (permalink)
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Quote:
Originally Posted by BipolarBill View Post
The log is clean.

Switch to another antivirus. Scan in Safe Mode.

Free antivirus - Avira AntiVir

Getting into Windows Safe Mode

I have just changed to avast and the problem persists (even increases). This black screen on login is very annoying, are you sure that this is only because of the antivirus? Can you suggest any other knd of check where this book up problem can be pinpointed? (
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Old May 2nd, 2009, 04:44 PM     #4 (permalink)
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Try enabling the Welcome Screen in Control Panel > User Accounts.
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Old May 2nd, 2009, 05:10 PM     #5 (permalink)
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Its already enabled :/ anyways thanks for help...
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Old May 3rd, 2009, 12:58 AM     #6 (permalink)
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I remember fixing a desktop that had this problem. I had fixed it by getting an error message while I was fiddling around with it. So I just googled the error and found a patch that fixed everything. Don't know if this will help or not. Sorry about the vagueness.
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Old May 3rd, 2009, 12:29 PM     #7 (permalink)
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Originally Posted by Wiiguy View Post
I remember fixing a desktop that had this problem. I had fixed it by getting an error message while I was fiddling around with it. So I just googled the error and found a patch that fixed everything. Don't know if this will help or not. Sorry about the vagueness.

Oops so I have to wait for an error message... :// still if anybody knows any test that might pinpoint the problem, please let me know!
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Old May 5th, 2009, 02:53 AM     #8 (permalink)
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Operating system problem

Hey guys! check this site (www.supportonclick.com). I am a registered member of this site. & they help me a lot whenever i face any computer related problem. I think they can help you. Also you can call them. You can get the phone numbers from this site mentioned above.

Thank you
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