March 3rd, 2011, 12:26 AM #1
Win 7 became Non-Genuine. Please Help!!!
I uninstalled AVG 9.0 and PC Tools Firewall Plus today and installed Norton Security Suite from Comcast. Now, after I rebooted my computer I got a message saying that my licenesed version of Windows 7 Home is not genuine. I then got a message in the bottom left corner of my screen saying: Windows 7 Built 7600 This copy of Windows is not genuine. What Should I Do???
March 3rd, 2011, 12:44 AM #2
Is it genuine? Have you tried re-activating it?
If you haven't tried reactivating then do so, if you can't and you have your product key handy, then you can reactivate it buy doing the followin .
1. Click the Start button
2. Type: slui.exe 3 and hit the Enter key
3. Type in the Product key from the sticker on your computer
4. Click the Next button.
5. You will be asked if want to Activate, click ok
It should automatically re-activate if it doesn't you'll need to contact MS.
How to contact a Microsoft Product Activation Center
Last edited by RicheemxX; March 3rd, 2011 at 12:48 AM.
March 3rd, 2011, 01:03 AM #3
March 3rd, 2011, 01:26 AM #4
I guess you didn't bother reading the link? It shows you where and how to find the confirmation id. You need to give them all 54 numbers grouped in 6 digit long 9 items.
After you enter your system installation id, you will be given a corresponding 54 digit long Confirmation ID by the activation phone system. If that doesn't work then you need to wait for a live person.
Last edited by RicheemxX; March 3rd, 2011 at 01:29 AM.
March 3rd, 2011, 01:32 AM #5
I did read the link but the id some how did not get generated (step 4 of the link). what should i do?
March 3rd, 2011, 01:50 AM #6
Is this a LEGIT version of W7 and if so is it OEM or retail? I've never once seen it not create a install ID. If you can't get it to activate online and can't get an install ID you might want to try the Microsoft Genuine Advantage Diagnostics Tool and post the results on the Windows Answer forums, They can look at the codes and might be able to see where the issue lies.
Or hey call MS back and see if you can get a real life person and ask them
November 13th, 2012, 07:18 PM #7
- Join Date
- Nov 2012
My Solution to the Problem!!
I read all your responses and just scratched my head (and wondered again if its time to move to MacBook!)
I could not figure out why this error message just popped up out of nowhere.
(And I still do not know)
But given all the problems I have had this last week with laptops and desktops and broken master boot records, I had set a restore point yesterday before loading two programs (Nortons Internet Security and Acronis True Image).
I backed up my hard drive.
Control Panel>System and Security>Backup and Restore
Restored the system to yesterday's restore point.
Control Panel>System and Security>Action Center
System showed me the two programs that would be deleted, and then rebooted on my click.
Home screen came up without the "Windows 7 Not Genuine Error 7601 . . ."
A check at "Control Panel>System and Security>System" showed my Windows 7 Ultimate with a GENUINE seal of approval.
And Norton Internet Security repaired itself. Tonight I will replace the backup I made today with a new one before reinstalling Acronis.
I'm pleased with my fix, though I know with Windows there could be 100 other problems that render the same error message.
Users Browsing this Thread
There are currently 1 users browsing this thread. (0 members and 1 guests)
By stephenco in forum Applications and Operating SystemsReplies: 17Last Post: February 7th, 2010, 09:58 PM
By Vietster1 in forum Applications and Operating SystemsReplies: 2Last Post: September 16th, 2009, 06:01 AM
By Germain in forum Applications and Operating SystemsReplies: 4Last Post: November 3rd, 2008, 06:28 PM
By reiss in forum General Gaming DiscussionReplies: 31Last Post: November 13th, 2004, 11:56 PM
By aznlurkerz in forum Processors, Memory, and OverclockingReplies: 10Last Post: August 24th, 2002, 11:36 AM