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Old September 5th, 2002, 03:04 PM   Digg it!   #1 (permalink)
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Windows 98 Shutdown problem

Ive got a computer here with a weird problem. When you go to shutdown, it reboots. Ive applied the windows 98 se shutdown supplemental file, thats supposed to fix the problems 98 has with shutting down, but no go. Anyone ever have this problem before, and if so you mind telling me how you fixed it?
Thanks
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Old September 5th, 2002, 03:08 PM     #2 (permalink)
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Just last night I installed 98SE onto a new PC, it had opposite problem - would never shutdown. Turned out the BIOS was not set correctly, and the OS could not tell the mobo to shutoff. Maybe your BIOS is set to 'return to on condition after power failure'? I'd surely hope that was not your problem, but.....
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Old September 5th, 2002, 03:10 PM     #3 (permalink)
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I think I already checked that, but i'll take another look.
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Old September 5th, 2002, 03:19 PM     #4 (permalink)
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On our 98 machines here at work I install 2 shutdown patches. Not sure what each one does. Let me know which one you have and I will E-mail the other to ya.

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Old September 5th, 2002, 03:26 PM     #5 (permalink)
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I had that problem on a machine it would reboot upon shutdown. Try changing the registry value to correct the problem.

HKEY_Local_Machine/System/CurrentControlSet/Control/Shutdown

Values are either 1 or 0. If its rebooting itself it may have current value of 1.

Altho I never got the shutdown issue resolved cuz no patches would work. Turns out to be something else completely in my case.

Try changing the value in the registry and see if that helps.
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Old September 5th, 2002, 04:16 PM     #6 (permalink)
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Well, now instead of just rebooting, it tells me "windows is shutting down" acts like its going to shut down, then reboots anyway. Ive updated to the latest bios, which is still like 3 years old. Thanks for all the suggestions guys. Hopefully i'll get this taken care of soon.
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Old September 5th, 2002, 04:23 PM     #7 (permalink)
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Oh, the 98 shutdown patch im using is : 4756us8
File version 4.71.1015.0
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Old September 5th, 2002, 04:57 PM     #8 (permalink)
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Try #1 then # 7

1. Disable the "sounds" in Control Panel, a damaged sound file on shutdown is common to cause this.

2. Do you have NetWare Clien installed?
Computer Hangs or Reboots at Shutdown with NetWare Client
Symptoms
With Novell NetWare Client version 4.10 (VLM.EXE) installed, your computer stops responding (hangs) or restarts when you shut down your computer.
Cause
VNETWARE.386 version 2.04 may cause the system to fault because it calls INT21 on system_Exit. This call is not allowed in Windows 95/98.
http://support.microsoft.com/default...EN-US;Q132776&

3. It hangs during shutdown!
Too many files in the \WINDOWS\TEMP folder.
Right click RECYCLE BIN > PROPERTIES
Reduce the maximum size of the Recycle Bin by half

4. Problems shutting down.
This is often due to problems with the ini files.
To determine if there is a conflict in the System.ini or the Win.ini file.
START > RUN > MSCONFIG
On the General tab, click Selective startup.
Click to clear all the check boxes under Selective startup.
Click to select the Process System.ini file check box.
Click to select the Process Win.ini file check box.
Click OK.
When you are prompted to restart your computer, click OK.
If your computer starts or shuts down correctly now, there is a problem with an entry in the System.ini or Win.ini file.
Examine the entries more closely to determine the exact cause of the problem. Once you determine which entry is causing the problem, remove the entry, disable the entry by placing a semicolon ( in front of it, or modify the entry so that it no longer causes the problem.
http://www.911networks.com/win9x_shutdown.htm

5. WINDOWS SHUTDOWN & RESTART CENTER
TROUBLESHOOTING in 15 STEPS
April 29 2002
http://www.aumha.org/a/shutdown.htm

6. How to Troubleshoot Windows 98 Shutdown Problems
http://support.microsoft.com/default...EN-US;Q202633&

7. Windows 98 Virtual Run Time Update
This fixes a problem with the virtual run time in WIndows 98. This in the majortiy of cases causes system crashes and sometimes system reboots. Just download and install.
http://www.rdisruption.com/patches/vrtimep.exe
This is NOT the Microsoft shutdown supplement.
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Old September 5th, 2002, 05:19 PM     #9 (permalink)
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Here is a list of articles that might help

http://support.microsoft.com/common/...S-KB&LCID=1033

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Old September 7th, 2002, 03:04 PM     #10 (permalink)
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How about it Mr. Mead, any luck yet ?
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