June 20th, 2003, 06:45 PM #1
Opening a doc in win gives me strange a dialog box
A friend asked me this, "Whenever I open a document that has been saved in "My Documents", an annoying window comes up asking me if I want to make a copy. It says, " (name of document) is being used by [person's name]. Do you want to make a copy?" Is there any way to get rid of it?"
I've never run across this problem. Do you have an idea?
June 20th, 2003, 06:47 PM #2
What version of windows?
Does this only happen with .docs? Only in My Documents?
Is this a word dialog box or a windows dialog box?
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June 20th, 2003, 06:54 PM #3
That's the problem, I don't know any of that. I just now got an email from a friend, and was just trying to see if you guys knew anything real quick before I asked for same info.
I'll ask him these questions, and some more of my own, and try to post back here to see if you guys know...
June 20th, 2003, 10:39 PM #4
OK, got some very good answers to some questions...
The problem is when he clicks "Start" and goes up to "Documents" and clicks on a file, it comes up with a box that says...
"Example.doc is being used by Tom Jones. Do you want to make a copy?"
I want to know how to stop it from popping up, or at least know why it's doing that.
Version of windows: XP
Types of files trying to open: Word and Works
File types associated with this popup box: .doc
Is this popup dialog box from Windows, or Microsoft Word?: Microsoft Word
So, I hope you guys know the answer to why it would be asking this.
Thanks so much!!
June 21st, 2003, 12:16 AM #5
BUMP, need some help here...
June 21st, 2003, 09:46 AM #6
I get the same problem on my Win2K boxes...
My 'Printing' machine is always logged on as mark, yet the machine I do most of my typing is normaly logged on as Administrator. I think that is the problem.
It is trying to make a copy of a file that was created using say for example name1 and then printing it to a printer on a machine logged in as name2.
Don't know, I could be way off. - But it does piss me off, and I've never figured out a way to stop it.
I will try logging in as Administrator on the machine with the printer as well, and see if that makes any difference.
Bit busy ATM, but will try later...
June 21st, 2003, 09:47 AM #7
But does it do that to you when you're just trying to open up a file? See, as far as I know, he's not printing it but just trying to open up the file from the recent docs list on the start menu.
Thanks for any suggestions!
June 21st, 2003, 09:56 AM #8
Yes, this happens when 2 people are working with the same file on a network. It is designed so that both people dont make edits to the doc at the same time and one overwrites the other. It sounds like another user has edited the file after he last used it.
Is he at work on a network or something when this happens?
June 21st, 2003, 09:57 AM #9
Thanks for the reply!
It's his personal computer, and it's not networked with any other computer.
Could it also be that one user edited the file, then he tries to open it up and that's why it asks him that?
June 21st, 2003, 10:01 AM #10
Hmmm, thats interesting. I am not sure but I guess it could be possible for this to happen when a different user on the same computer edits the file. Actually, let me test it out on my XP machine and I'll see if I can re-create the problem.
EDIT: Do you know what version of Word he has?
Last edited by PonzSpyder; June 21st, 2003 at 10:04 AM.
June 21st, 2003, 10:13 AM #11
Probably Office XP, but I'm not sure...
I have Office XP, and I'm going to [try] to recreate the same problem.
June 21st, 2003, 10:30 AM #12
The only message I get is that the file is locked by another user. This only happens on WinXP when 2 users are logged on at the same time and both trying to edit the same file. This is with Word2000 though.
Maybe he switched users and left the file open on the first user account? If not maybe Windows thinks that the file is still open on the other user for some reason ( improper shutdown or something )
I attached a picture that shows 2 word files named "test". The one with the ~ is a hidden file that tells windows that the document is still open... check that this file goes away when he closes out of the document. If it doesn’t go away on its own when he closes the document, then delete it and see if it makes a difference.
Other than that, I am stumped for right now...
June 21st, 2003, 10:30 AM #13
Doh, I forgot to attach the image
June 21st, 2003, 11:24 AM #14
Thanks for all the work you've done!
I've tried it on Word XP, and have gotten the same results as you. Yeah, I figured it might be the temporary file that just didn't get deleted. I'll ask him to check for that.
June 21st, 2003, 11:44 AM #15
This probably only happens on WinXP, its the only windows OS I know of ( correct me if I am wrong ) that you can have more than one user logged in at the same time. In this respect, Word seems to acts like it is networked when it isnt.
I still didnt get the same "exact" message as he got so it could be something else we havnt thought of.
June 21st, 2003, 11:46 AM #16
That's the only thing I can think of.
Yeah, I'm gonna do a search on Google later to see if anything turns up. But, I'm working on something right now, so that'll have to wait 'till later.
Thanks again for all you've done!
June 25th, 2003, 01:47 AM #17
You know I have this problem occasionally but not often enough to make me track it down. I sort of thought that it came about because of a name change on the owner of the computer. You know how MS asks for personal name when you install and I always use a bogus name like The Wrangler or Captain Jack. When I get this dialog box I always see one of these names as the document owner. I always thought that is where Office gets the name. Has he changed the name of the registered user on this machine recently?
Last edited by Toddly; June 25th, 2003 at 01:55 AM.
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