hi folks
in my quest to resolve this most aggrivating of problems, i saw the great advice you all have posted regarding the grief the latest service pak has caused.
i have a 1.2mHz AMD Duron, 128mB based pc with XP pro. it was running on a network that belongs to one of my clients for about 3 months. it was brought to me because it stopped booting.
i noticed the office was running yahoo messenger and also some kazaa/limewire stuff at the time they called me out. so i'm thinking .... hmmm virus..worm...??
well, it turns out after managing to boot to safe mode, i ran a complete scan with updated Norton 2002 and indeed found IRCtrojan virus. i followed norton procedures to remove the infection and managed to boot normally. however the pc continued to experience pop ups at a rate that was extremely unacceptable...rather than go thru the adware route. i decided to cut bait and scrap the entire thing and start from scratch. at this point happy to have retrieved the data off the disk.
deleted partition using xp disk, completely did a fresh install of XP pro, OFFICE XP, Calyx Point, Norton 2002 with latest update, and Adobe Acrobat. Then I updated XP with the latest service pak and security patches and all was well for a few hours until next day client reported that the computer was no longer booting again!
this time errors i received were exactly the same errors reported by patrick and the others on this thread, referencing the shlwapi.dll and winlogon following wtih failure to boot. i followed patrick's instructions to the letter renaming the old files and copying from the servicepack directory but no luck - although the error messages i was getting finally disappeared th pc would not boot passed the initial xp splash screen.
all i get is the mouse curser and a blank black screen once the little hourglass disappears. thinking that perhaps the dll files in question were somehow corrupt. i tried copying them from a different working XP computer and repeated the procedure above but still the pc won't boot, not even to safe mode darn it!
i have already spent a good 8 hours over the last 3 days dinking around with this darn thing and was hoping to avoid having to go through the whole clean install process again. i have not tried with fdisk/mbr or anyother low level format stuff, not sure if i should.
should i attempt to just reinstall XP over the old installation or let xp go through the automated repair process? will my data and settings be erased??? any advice is certainly welcome, for now i'm going to get a few hours sleep and move on to something else for a while. my brain is fried!
dreaming of the day that microsoft will finally get it together and clean up their buggy crap!
take care and thanks ahead for your help
/gisela
i'm from the hitchcock school, rather than freddy vs. jason ~rufus wainwright 2003