October 11th, 2003, 09:57 PM #1
- Join Date
- Oct 2001
- Carrollton, Texas
Can't open WORD docs after updates (Office XP)
Did the MS updates of OFFICE XP and now my WORD docs will not open.
The error message I get is File ******* not available.
When I close out the blank screen I get.
"The file normal.dot already exists.Do you want to replace the file"
October 11th, 2003, 10:01 PM #2
Sounds like it might just be corrupt.
"C:\Documents and Settings\Your profile\Application Data\Microsoft\Templates"
and delete the "Normal.dot". Upon restarting Word, it should replace it w/ a default.
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