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Old July 20th, 2004, 07:07 AM   Digg it!   #1 (permalink)
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missing drives

Can anybody help, have 2 DVD drives but computer now fails to detect them, any ideas?
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Old July 20th, 2004, 07:40 AM     #2 (permalink)
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have you checked your jumper settings?

if right how bout ribbons, are they seated firmly and known to be good?

are they seen in bios or just not windows?
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Old July 20th, 2004, 07:51 AM     #3 (permalink)
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Both drive have been working, bios sees them but not windows, in device manager drivers are installed but could not find hardware device.
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Old July 20th, 2004, 08:14 AM     #4 (permalink)
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try removing both devices completely and then restarting. you can try to unplug one of the drives and see if that works.
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Old July 20th, 2004, 11:43 AM     #5 (permalink)
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Have unplugge, booted up, switched off, reinstalled individual drives, same problem. Took both drives out and installeda cd rom that I know was working, same reults as the dvd drives, in devise manager, Devise status: window succesfully loaded the device driver for this hardware but cannot find the hardware device (code 41) What is code 41
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Old July 20th, 2004, 11:52 AM     #6 (permalink)
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please give more info on your system.
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Old July 20th, 2004, 12:42 PM     #7 (permalink)
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do you have extra ide ribbons to test?
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Old July 20th, 2004, 01:42 PM     #8 (permalink)
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Running a 7ZM AMD Athlon AGP with VIA KT133 Chipset 700m, 512m of ram, 120G and a 40 G hard drives, NEC ND2500A DVD writerand a Pioneer DVD 500m reader, running Win xp pro. Next I will try replacing ide ribbon.
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Old July 20th, 2004, 01:49 PM     #9 (permalink)
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Hi,

Microsofts explanation of a Code 41 error can be found here

http://www.microsoft.com/resources/d...k_dec_lgsc.asp

Cheers

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Old July 20th, 2004, 01:50 PM     #10 (permalink)
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Hi,

Microsofts explanation of a Code 41 error can be found here

http://www.microsoft.com/resources/d...k_dec_lgsc.asp

41 Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41) A driver was loaded but Windows cannot find the device. This happens when Windows does not detect a non-Plug and Play device.

If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.

If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.

On the General Properties tab of the device, click Troubleshoot to start the troubleshooting wizard.

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