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Old December 24th, 2004, 02:15 PM   Digg it!   #1 (permalink)
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Need Help removing trojan horses :(

hey i just signed up on this forum as i have tried everything i know about removing trojan horses and my comp is really messed up and running slow as well as nortons message popping up everythime saying i got a trojan horse. please could someone help me to remove these trojan horses thanks a lot
ZIM
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Old December 24th, 2004, 02:18 PM     #2 (permalink)
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Do you know its name,do a search on the internet and you will see thousands of hits.
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Old December 24th, 2004, 02:42 PM     #3 (permalink)
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Norton may recognize the trojan but be unable to remove it. I agree that googling for an answer would be a good step. You also should download and install additional anti-malware programs. Ad-Aware SE and Spybot Search and Destroy, both of which have free versions, are good choices.

BTW Welcome to TechImo.
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Old December 24th, 2004, 02:42 PM     #4 (permalink)
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Start with these links and try:
Ad-aware SE
Spybot S&D
CW Shredder

http://www.lavasoft.com/
http://www.download.com/2001-20-0.html?legacy=cnet

Very usefu tools to rid spyware types. In the event you do not have an A/V software: http://www.commandondemand.com/index.htm
for free scan of system (infections will be deleted if found).

For free A/V s/w try: http://www.grisoft.com/us/us_avg_index.php

This is one of the better free anti-virus around.
Also if you boot into safe mode, and then run a scanner you will have better luck with removal.
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Old December 24th, 2004, 03:04 PM     #5 (permalink)
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I used the free on line Panda... if found (and removed) stuff Norton missed:

http://www.pandasoftware.com/activescan/

Run your AV scan (s) first, then run Adware everytime you close IE.

EDIT: Welcome to Techimo!
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Old December 24th, 2004, 05:41 PM     #6 (permalink)
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I would use Kaspersky anti-virus to get rid of it. I had one last week that AVG detected but could not remove it, Kaspersky took care of it. IMO this is the best anti-virus software out there. I'm cheap and I would still pay for it.

http://www.kaspersky.com/
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Old December 24th, 2004, 06:02 PM     #7 (permalink)
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hey well i just checked it out and there is no name popping uip all it says is nortons has found a trojan horse and it shows the affected file.
i hvae used spybot etc etc to clear all spyware but i need something that could possible remove this virus. is there any suggestions thanks for the welcome guys
ZIM
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Old December 24th, 2004, 06:04 PM     #8 (permalink)
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best bet to remove it is use the software every one here has listed and then boot into safe mode ( tap f8 while windows is loading). safe mode would give you a higher chance of removeing it permenently.
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Old December 24th, 2004, 06:58 PM     #9 (permalink)
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I'm surprised that Norton identifies a Trojan (viruses and trojans are different) but does not tell you the name of the trojan. What is the name of the file(s) that are infected? Finally it may be that if Norton is using a heuristic logic it may be identifying something that is perfectly fine but thinks it's actions resemble that of a trojan. If you have a registered version of Norton you may want to contact them for support.
Keep us informed.
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