MSN Hotmail Down???

[dr_roberts49]

Anyone having trouble logging into their hotmail accounts? I've been trying since early this afternoon. MSN.com is down too. I'm on Roadrunner in North Carolina.

Robert

[phrozen_dreamz]

Nope~ i am on comcast in MN and i dont have any trouble.

[Bovon]

Hotmail is down a lot, or maybe not exactly down..but makes me jump thru hoops to get it to open. I can click on my inbox link from my favorites menu and the browser just sits there and tries to load the page..but never does. But, if MSN is down, Hotmail will not load.

I still keep Hotmail because I have that address at so many forums for replies..but I have directed all of my normal family and friends to use another web based account...phooie on billy gates and his toys!

[nwo75200]

both hotmail and MSN work for me

[lost-and-found]

hotmail works fine for me, but I use the Outlook Express way to access it, so maybe the site itself is down.

[Bovon]

They say they will (or maybe have already) discontinued access to Hotmail via Outlook Express.

[dr_roberts49]

I think my problem lies with Roadrunner. I'm getting in touch with them after the holiday. I've documented the problems, and I'm certain my cable connection is lacking in the extreme. I'll let everyone know what happens. I've had Roadrunner for the entire year I've been in North Carolina, but moved a few miles away and got this new connection just this week. Worked great at the other place, and we had 6 computers on the network. Just mine and my daughter's here. My own new Netgear hardware and a Motorola modem.

Robert

[jett masters]

i've hav'nt been able to get hotmail for 4 weeks now!Friends have come by to look ,but nothing comes up....any ideas?

[hatemicrosoft]

I am in nc and both msn and hotmail have been down for two days!!!!!!!!

[Ultima]

then it is probably on your side, cause mine has been working just fine for the last 2 months.

And this is a really old thread btw.

[renelynn]

Hotmail / MSN has these outages on PURPOSE is my conspiracy. lol
My elderly mother’s email went down due to the outage but when she called customer support to find out what was happening, they did NOT tell her it was because of the outage. Instead they accessed her computer and after seeing what her email looked like, said that it was due to a virus she had.They said for 200$ they could scan the computer and get rid of the virus that was supposedly only affecting her email and nothing else on her computer. She said that she has antivirus already and that it says she has no viruses, but they continued to tell her that its a problem only THEY can fix and if she didn’t-all of her banking information and anything else in her email would be stolen by hijackers. However, we would have to pay a large fee in order to stay safe. So of course, my mother becomes scared to death, calls me crying, and then we start this huge search trying to find out what is happening. I called about five different support lines ALL of which are located in a different country and barely speak english. I just keep hearing, “OH YES MAM WE CAN SCAN YOU COMPUTER FOR 60$ FEE. BUY THE PACKAGE. WE CAN’T HELP YOU OTHERWISE.” You know, what they are trained to say in any situation. But not ONE of them said anything about the outage. Of course, I’m not a little elderly woman who would give into them so I hang-up on each one after they refuse to let me speak with their superior.
So finally my mother says, “Maybe I should pay for a different email service..”
*FACEPALM -___-
…wait wait, you pay for email mom??? where is your bill for it??
So on the bill there is a completely different number for customer support. And EUREKA I finally get on the phone with someone who speaks english. They pull up my mother’s info after I told them what was going on and I prepared myself to say, "BUT IM NOT PAYING FOR YOUR ANTIVIRUS.." but he simply says,
"I’m sorry mam, there are many servers being affected by the outage we are currently experiencing…"

"..so thats all this is?"

"yes mam we appoligize.."

"..no virus?"

"no mam.."

"..no hijackers"

"no mam.."

O.O "..thankyou have a nice day."

next day:email is back on

So thats all it was, I just wonder how many people these customer support lines on the MSN contact list DID take advantage of during this outage.
I wanted to tell this about this annoying event so hopefully in the future, people like my mother, won't get threatened into paying for ridiculous scams.