Time Warner Cable Slooooooow

[Risley]

Hi All,

I just moved and had Time Warner cable modem installed. It is taking forever for pages to load, even took over 2 minutes for Tech IMO to open, never experienced this before.
I went to speakeasy.net and ran a speed test, it returned 4826Kbps down and 350 Kbps up.

What can I do for faster web browsing?

Thanks

[dr_roberts49]

I lived in North Carolina for about a year before returning to Maryland. In Maryland, it was Comcast. I first got Comcast in Towson, Maryland, and it was great. A year later, we moved to Columbia and it was great there too for the first couple of years. After that, it got progressively worse in both the speed and the service. It would be down for hours at a time. I finally switched to DSl, which was a big improvement.

When I moved to North Carolina (job transfer), there was Time Warner's Roadrunner. DSL was not available in my area. Because of my recent experience with Comcast Cable, I wasn't too thrilled about going back to a cable based service. Roadrunner was great. Both in speed and service. I never had a problem in the year I was using it.

Moved back to Columbia and took a chance with Comcast again because of a great package they were promoting. No problems, and it's been over a year now. I did some local investigating, and it appears that cable performance can depend a lot on where you live and how many subscribers in that area. Not knowing the inside story, it seems that the more the service is split in certain areas, the slower it is. When I first had Comcast go bad, it was probably due to the amount of expansion that was going on. When I moved to North Carolina, it was a small town with less subscribers. When I moved back to Columbia, I moved to the outskirts in a less populated area, and the speed is better.

Don't know if this helps your situation, but thought you might want to consider this as you troubleshoot your problem. Good luck!

Robert

[GroundZero3]

Do you have a router or is the modem plugged directly into a computer?

[Risley]

Laptop plugged directly into cable modem. It is Time Warners Road Runner.

[GroundZero3]

Well if you rebooted the modem do you have any virus protection running on the computer?

Change out the cable between the wall and the modem and the cat5 cable between the modem and the computer

[EXreaction]

I have noticed a little of that once in a while...

I have no idea why, it just happens once in a while(same thing with the speed test, it shows about 5MB/s). I think it could have something to do with the DNS servers maybe...but that is just a guess.

[fourthbean]

Sounds like it could be a slow dns server. You could try bringing up a command prompt (start, run, type "cmd" and hit enter) and pinging google.com (ping google.com). If it takes a long time for it to start pinging but then pings fine after that I would say it is a dns issue.

[uethello]

Gastonia, NC here. I have Charlotte Time Warner Road Runner. Call the people, they replaced my modem, when that didn't work, they came and ran about 50 yards of new, fat cable almost as big as my thumb. From a pole up the street. After that I had crazy fast speeds. I was just amazed they came and ran all that wire.

[dr_roberts49]

Quote:

Originally Posted by uethello

Gastonia, NC here. I have Charlotte Time Warner Road Runner. Call the people, they replaced my modem, when that didn't work, they came and ran about 50 yards of new, fat cable almost as big as my thumb. From a pole up the street. After that I had crazy fast speeds. I was just amazed they came and ran all that wire.

I was very impressed with the Roadrunner service I got in Wilson, NC. The got within 10 minutes of my installation time-slot. I had just moved in, and they were there the next day. Installed Cable-on-Demand and VOIP along with the internet service. All for $69.95 for the first year, and since I knew I would be there no longer than a year, it was a sweet deal.

Robert

[xatez]

i love my verizon fios package 15mbps / 2mbps