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Topic: When I recieve a document from a specific customer, it shows that it is on 1 page, but when I go to print it there is a 3 line overrun onto the second page which is really annoying I can delete 3 blank lines which makes ...
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Old July 24th, 2008, 06:43 AM   Digg it!   #1 (permalink)
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Forcing 2 page Word document to print on 1 page (HP Printer)

When I recieve a document from a specific customer, it shows that it is on 1 page, but when I go to print it there is a 3 line overrun onto the second page which is really annoying

I can delete 3 blank lines which makes it print to 1 page, or each time I can go and change the margin top and bottom (equally as annoying as the settings wont stay) to print to the one page

I'm using a HP Laserjet 3015

Anyone any idea how to solve this please?

Thanks, Stephen

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Old July 24th, 2008, 07:30 AM     #2 (permalink)
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Pretty sure you're stuck with your current method....That or get the customer to fix it before sending...

Excel has a shrink to fit type option but it doesn't appear Word does.

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Old July 24th, 2008, 08:18 AM     #3 (permalink)
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Several options:
1. Make the margins smaller.
2. Shrink the line spacing to make it fit, assuming the document is all single-line spaced. This is in paragraph formatting, Indents and Spacing, change the line spacing to multiple, then make the number in the next field something like 0.9.
3. Use a smaller font.
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Old July 24th, 2008, 02:26 PM     #4 (permalink)
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Make the margins smaller would do the trick, but its keeping them. Each time I close the Word doc and then reopen it, it defaults back to the original margins and I can't find a way to keep them

The same would happen for line spacing

I can't get the customer to fix it as its a corporate application and would be too complex (according to their IT dept)
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Old July 24th, 2008, 06:02 PM     #5 (permalink)
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If you can't save the document with the corrected margins or spacing, then there must be something wrong with the installation or the document.
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Old July 24th, 2008, 06:15 PM     #6 (permalink)
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Sorry, I'm confusing you. I could save this 1 particular document, but when I open the next one which arrives by email then the margins are back to what they were and it prints onto 2 pages again. The strange thing is when I open this document in an earlier version of Word on another PC it prints onto only 1 page?
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Old July 24th, 2008, 07:10 PM     #7 (permalink)
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Quote:
I could save this 1 particular document, but when I open the next one which arrives by email then the margins are back to what they were and it prints onto 2 pages again.
yeah, that's the way its designed to work, which is great if I send you something with special margins and spacing, but it sucks when its just a glitch.
A lot of times it has to do with small inconsistancies between versions of Word, font variations/substitutions, that sort of stuff. AFAIK, you're just going to have to keep deleting those last three lines.
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Old July 27th, 2008, 01:15 AM     #8 (permalink)
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Change your margins and click set as default. --all files you open from then on will use the new default margin settings.

The sender's default margin settings will now match yours.

Another reason PDF beats out word for sending/receving documents.

Another reason people sending word files should never change their default page setup - better consistancy for people receving the files. It's like when poepl load a special font and then send out files and then wonder why others are having problems.

Last edited by cadetstimp : July 27th, 2008 at 01:17 AM.
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Old July 27th, 2008, 02:45 PM     #9 (permalink)
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Originally Posted by cadetstimp View Post
Change your margins and click set as default. --all files you open from then on will use the new default margin settings.

The sender's default margin settings will now match yours. .
I'm afraid this does not work either. I go to File | Page Setup and change the margins to zero. I then click the 'Default' - it asks 'Do you want to change the default settings for page setup? This change will affect all new documents based on the Normal setup'

I've tried saying yes and no but nothing works. The next time I open a similar emailed document, it goes back to printing on 2 pages again

BTW, I'm using Word 2002
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Old July 27th, 2008, 05:11 PM     #10 (permalink)
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Delete all instances of normal.dot, which of course will delete any settings, then try setting the margin defaults again.
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