Anyone heard of ZT Computers?

osprey4 · November 13th, 2008, 07:38 PM

My non-tech savvy stepmother is looking at a desktop model by ZT Computers in Costco. Has anyone ever heard of them?

I'm very skeptical. My stepmother and father have only basic needs but are pretty dangerous around computers. I'd prefer they get a Dell or something with good tech support. Looking at the support site at ZT Systems Home is not too encouraging.

#43 fan · November 13th, 2008, 08:12 PM

I think I may have heard of them.
But I have no experience with them.
Most likely they are ok, but I don't really know.

nunyadam · November 13th, 2008, 08:33 PM

Looked up a few reviews on there computers, and they get fairly favorable reviews.
zt systems reviews - Google Search

dr_roberts49 · November 14th, 2008, 03:18 AM

I think you can order their desktop models with XP as the OS instead of Vista. I love Vista myself, but a lot of people might like having the choice.

Robert

Telos · November 14th, 2008, 06:20 AM

ZT's are okay systems but the tech support is not very good. I've had to call them when my brother's old system started having all kinds of graphics issues, and I got some guy that convinced me that he learned english only a week before and from what he said was that I had some sritical error in windows so I had to microsoft. When I called microsoft they said to call ZT about it, so I called ZT and told them what happened so far they said that it was AMD's problem.

What does AMD have to do with this? My brother PC was a element 2000xi that ran an intel pentium.
did they confuse these two?
Home & Home Office > Desktops > Element 2000 Series

anyway it turned out to be some bug in the driver so I just updated it and he hasn't had that problem since.

Sferas · February 27th, 2009, 04:18 PM

I purchased a ZT in
Augtust of last year and love it. It is a fast, high speed, high tech machine that has Windows XP. It works wonderfully and was recommended by a pretty knowlegeable guy who knew I needed a good tower for business use.

"Don't be hesitant. It's a fine machine!

osprey4 · March 1st, 2009, 09:28 PM

Thanks for the feedback. They got a Dell Optiplex 745. Nice machine.

zartantheknife · June 15th, 2009, 11:53 AM

Let me try to convince you not to go with them. In the first few weeks after I bought a laptop, my laptop essentially fell apart. One day after normal use, I went to unplug a device from the USB port and the guts came with the plug. This happened with both other USB ports. My hard drive crashed 3 x, and the answer that I got from the company's support team was that I should have sent it back immediately after the USB port died because they have a 15 day return policy. Steer CLEAR of this company. I've fought them tooth and nail for a year to replace this damaged system. Most other companies, such as dell, would have sent the 700 dollars worth of laptop to a dis-satisfied customer, but not ZT. They do not care about their customers. Eventually I opened a case with the BBB. When I explained my issue, this was the response I got, and keep in mind the mindset involved with a company rep, that they would recommend me BUYING the exact same system I just had an issue with, in refurbished condition.

deleted

Dear,

The reason the system was denied warranty repair was simply to do physical damage done to the system, in this case being the USB port. Please take the time to read our warranty statement under "DOA Return Policy" and "Warranty Void If" at the website listed below:

Support > RMA

We understand this can be a frustrating situation and would be glad to point you in the right direction so you can have your system repaired. This laptop is now a discontinued item however, we do have certified refurbished laptops of your exact model MS1024. If you decide to purchase a refurbished laptop the cost would be $150+shipping. Otherwise you can also contact MSI directly for out of warranty repair options. You can contact them directly at 1-626-913-0828 PST.

If you have further questions or would like clarification on anything said here, you can contact me directly: deleted

Wynn Garrett · June 29th, 2009, 05:13 PM

After much research, I decided to go on line and investigate the ZTAffinity 7304mi.I purchased one last week. It was delivered to my home(no taX/no shipping). Best computer I ever had.... For the price, this cannot be beat.... I am very happy with my decision...

lithops3 · July 9th, 2009, 01:33 PM

I purchased a ZT computer from Costco 6 months ago and the hard drive has already failed - it wont boot up or boot into bios. Their "Support" wont refund the computer and wants me to return the computer to them (at my cost) so they can fix it and ship it back. The way I see it they want to fix my lemon and send the lemon back to me - dont buy ZT! My only recourse now is to try to return it to costco - they have a 90 day return policy on computers so im guessing it wont happen. Do yourself a favor, buy a Dell - they are reliable, tech support is great, and they have a great rep. ZT Computers are terrible!