Fix new laptop myself and void warranty? Need advice.

[rpeters83]

I purchased a CS series Vaio 2 weeks ago (today is my last day for a return/exchange at best buy). The minor issue is one with the fan - it has a small buzzing noise whenever it starts to spin up and once again after it has spun down. My guess is that something is just hitting the blades, like a wire perhaps and is easily fixable. The problem is also widespread, with every CS owner posting on forums noting the issue saying theirs has it too, so I'm weiry on exchanging my otherwise perfect laptop that I got a sweet deal on.

I want to open up the case and look around, but Sony says there's a "security seal" that will void my warranty if broken. I don't see a seal anywhere and am not sure what this is.

Should I send it back to Sony and perhaps PAY them to fix the issue? The issue is so minor that it's not a huge flaw, but is a minor annoyance. It seems like a simple fix too.

What should I do? I really need a laptop so I'm wanting to ideally fix this one and be done with it. Advice? Thanks.

[Steve R Jones]

Let the Geek Squad take a peek at it...

[rpeters83]

Are you serious? I swore I would never go near them...

[Bizkitkid2001]

Quote:

Originally Posted by Steve R Jones

Let the Geek Squad take a peek at it...

Yeah, and let them charge you $130 to do so as well

[rpeters83]

Quote:

Originally Posted by Bizkitkid2001

Yeah, and let them charge you $130 to do so as well

yeah, i didnt think so. I have a local shop down the street which would charge less.

Would doing so REALLY void my warranty though? I don't see any "security seal" at least on the outside. I really want to fix it myself. Thoughts?

[Chuckiechan]

Exchange it. It's not worth the headache of it being something else, worse.

All ways exchange or return when you can.

AND... You don't need a Geek Squad! You have Techimo.

[rpeters83]

Quote:

Originally Posted by Chuckiechan

Exchange it. It's not worth the headache of it being something else, worse.

All ways exchange or return when you can.

AND... You don't need a Geek Squad! You have Techimo.

I would exchange, but there's a high chance I'd get another with the same issue (at least according to other forums with people having this issue) or even a whole new defect. I can't return it because I need a laptop. It would be hard to convince the reps at BB to exchange it since the sound is really hard to hear.

[Steve R Jones]

But you bought it from Best Buy and you said a lot of people have the same issue...Geekie boys won't be voiding the warrenty and might not charge a penny.

[rpeters83]

Quote:

Originally Posted by Steve R Jones

But you bought it from Best Buy and you said a lot of people have the same issue...Geekie boys won't be voiding the warrenty and might not charge a penny.

wait, are you saying I can take it to BB's geek squad, have them potentially fix the issue and not have my warranty void? Why them and not a different computer repair facility?

[EXreaction]

Because Best Buy is the one who sold it to you!