Thread: HP Pavilion DV8000 series
April 7th, 2009, 12:47 PM #1
- Join Date
- Apr 2009
HP Pavilion DV8000 series
I have a strange problem with my HP Pavilion DV8000 series with regard to turning computer on. On switch does not work,but DVD switch turns system and of course goes into DVD play mode.
However if I hit ESC or F1 I'll wind up in setup directory. I enter my password as requested and ESC to exit and save and I'm in XP and ready to roll.
I checked out switch and is okay ,however hard to check continuity to flexx cable ,but did not find continuity there.
Is it possible that for some reado or other the board tracks somehow were damaged???
Anyway the strange turn on sequence seems to work, but I'd like to have a normal turn on sequence.
April 7th, 2009, 01:25 PM #2
If you computer is under warranty I would talk to hp, and even if it isn't, it sounds like a machine specific problem, so their tech support might be able to help either way.Reason obeys itself; and ignorance does whatever is dictated to it.
June 10th, 2009, 09:14 PM #3
- Join Date
- Mar 2009
Apparently 'we' haven't tried going to HP Support, because in 99% of the times I have, I either received no replies back, received completely unrelated issue advice, and/or after each chat's near hour of repeating the issue to the 3rd world support tech, I just gave up on he/she and uselessly tried another session and again 99% of the time, the same thing occurred (they just don't seem to be able to even read the issue, plus their knowledge database is sorely incomplete, ie; you will rarely ever get a proper resonse, let alone fix anything). Long of the short is that HP is affording just what they're paying for (and I see HP as providing little to no actual support). For instance I have an audio pop during the login screen and aside from a registry tweak I found in an unrelated to HP forum website, I got the audio pop to stop, but now the entire QuickPlay button array is somehow disabled. And HP Support has yet to afford me a proper response as they're repeatedly referencing numerous other issues
submitted by a different support request (completely unrelated to mine) and that, so far, after three support requests (just) on the base issue of the audio pop. Again, they aren't capable of 'getting it', let alone providing a fix for just about anything. HP needs a class action suit to force them to fix their bugs by actually coughing up support. Example two: HP Support's telling me that I must pay for HP Support regarding the disclosure of where HP offers the OEM hotfix that MS gave them (ref. KB942567) and after some six replies back to them over nearly two weeks of their bigus replies, they're only now (last week) supposedly kicking the issue up to next level of support!
Last edited by wguru; June 10th, 2009 at 10:16 PM.
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