Page Cannot Be Displayed - Tech Support Forums

Warren24 · June 14th, 2002, 11:02 PM

I am new to the forum so forgive me if I am in the wrong area for this question, I have not been able to log into hotmail, as well as some other *common* sites are unable to load, I cant use yahoo webcams all of a sudden as well. I have tried changing settings, I was hoping someone could suggest something I might not have tried yet. Thanks. Warren.

krohnjw · June 14th, 2002, 11:03 PM

What is there error you are receiving?

Warren24 · June 14th, 2002, 11:08 PM

when I try to log into Hotmail, it says Cannot find server, page cannot be displayed, then goes on to tell me how to change the settings. For yahoo cam etc. it is Network Connection Failure. it all seemed to happen at the same time.

Bob The Great · June 14th, 2002, 11:14 PM

If you didn't manually do something then it's either your ISP being flaky or some piece of software did it.

First off what type of connection do you have?

That might help diagnosing the prob.

BTW Welcome to TechIMO!

Warren24 · June 14th, 2002, 11:19 PM

I am running DSL, this just started occurring about a week ago, one moment I could access these sites then the next sites were no longer accessable. I did have some trojans that I removed, and the system says it is running smooth but I have noticed loading of windows as well as sites have become much slower.

Warren24 · June 14th, 2002, 11:19 PM

oh and Thanks for the welcome!!!

vass0922 · June 17th, 2002, 07:15 PM

Heya!
One thing you'll REALLY want to look into now that you're on DSL (nobody told me! lol) is a software firewall, HIGHLY RECOMMENDED.. I'd suggest Sygate Personal Firewall (www.sygate.com) don't bother with the pro version that one costs...
Also how did you get rid of the trojans?
You have a virus scan?

so you can get to this page, but not hotmail/yahoo webcam?

lol

Sorry I'm late for the show

Welcome to my other home

lol

Warren24 · June 17th, 2002, 08:47 PM

Hey

We used Norton to remove the trojans but I am afraid they are still on the computer, windows takes longer to load and hotmail still wont load, the sign in page loads but to get into my actual account it keeps bringing up the same message. I think the trojans did more damage than I expected. someone told me that I may have to reformat and scrub the computer, JOY! lol just when we finally get the computer fixed we get attacked LOL never fails ... good thing I still have my sense of humour.

surreal · June 17th, 2002, 08:57 PM

Try using The Cleaner

The Cleaner is the most powerful trojan detection and removal program in the world. It can detect every known trojan and keep your system from being infected. Unlike anti-virus programs, The Cleaner can also remove trojans already in your computer.

The Cleaner is available as a free 30-day trial.

And Welcome to TechIMO Warren!

Warren24 · June 17th, 2002, 10:23 PM

Thanks for the welcome surreal.. I downloaded the program, ran it and it found a trojan in a BDE file...It cleaned it, I cant tell if it did any good though. Thank you for letting me know about the program... I am glad it at least detected the trojan (I knew I wasnt crazy) lol

Still cant get into hotmail unfortunately.