help, been hit by a nasty virus  | | | 
July 4th, 2002, 04:27 PM
|
#1 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: Houston
Posts: 1,024
| help, been hit by a nasty virus
my dads laptop got a nasty virus from a work partner, the virus will kill norton antivirus if you try running it, its on a laptop running windows xp, for some reason i cant scan his laptop from my computer on teh network, it wont let me see him, any suggestions on how to get rid of this sucker, its a tough one and as you all know reloading operating systems on laptops can be a b****, would a rescue disk for dos run on a laptop with xp, seeing as how xp doesnt have dos. or am i dead wrong?
jak
btw he said it left a error message that read: brnd.log when he first got it, i can seem to find the .log file on the hdd. any help would be very very very appreciated | 
|  | |
July 4th, 2002, 05:00 PM
|
#2 (permalink)
| | iNsAn3 mEMBER
Join Date: Oct 2001 Location: South Cackolacky (ak
Posts: 4,727
|
well if it is XP can he not revert back to the last backup of xp.. and get rip of the virus that way?
u might also try www.sarc.com its a online detecter.. it may find it.. and then it can tell u how to clean the system.. even as small programs ment to cleanr certian viruses
__________________
In life one must Chill
| |
| | |
July 4th, 2002, 05:51 PM
|
#3 (permalink)
| | Member
Join Date: Jun 2002
Posts: 202
|
Get norton antivirus and have your laptop boot from cd-rom(norton antivirus cd is bootable) by going into the bios and changing the boot order. It has everything there needed to save your computer : ) | |
| | |
July 4th, 2002, 07:18 PM
|
#4 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: Houston
Posts: 1,024
|
you know i never thought of those, the heat is killer on teh brain today  thanks much ill go give it a try | |
| | |
July 4th, 2002, 07:21 PM
|
#5 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: White Rock, Canada
Posts: 2,238
|
The CD will not have the virus pattern or scan engine to clean it. This sounds like the Kleaz virus, go to Trend and download the fix tool and follow directions. Once the virus is killed, reinstall Norton and update scan engine and virus pattern. Scan and repair damage. | |
| | |
July 4th, 2002, 08:15 PM
|
#6 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: Houston
Posts: 1,024
|
imdoing the klez removal right now, yea the cd boot deal didnt work, uhh this is taken a darn long time, its been scanning for almost a half hour now in command line, well ill get back to ya with an update, lets hope your right about it being klez
thanks much | |
| | |
July 5th, 2002, 01:02 AM
|
#7 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: Houston
Posts: 1,024
|
i think that did the trick, i installed norton, finish up scanning in the morning, thanks much to all, really appreciated
jak | |
| | |
July 5th, 2002, 01:22 AM
|
#8 (permalink)
| | Ultimate Member
Join Date: Oct 2001 Location: White Rock, Canada
Posts: 2,238
|
Great, glad I could help!  | |
| | |
July 5th, 2002, 01:46 AM
|
#9 (permalink)
| | Ultimate Member
Join Date: Oct 2001
Posts: 2,309
|
Oh Super!
- Cody
The Thing™ | |
| | |
July 5th, 2002, 03:12 AM
|
#10 (permalink)
| | Ultimate Member
Join Date: Nov 2001 Location: KansasCity
Posts: 1,312
|
Ive been following you guys on this and youre very sharp on it. No wonder I hang out here ! | |
| | | Thread Tools | Search this Thread | | | | |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | | | | Most Active Discussions  | | | | |   Recent Discussions  | | | | |
 |
hardware
prices 
