March 13th, 2012, 12:44 PM #1
- Join Date
- Dec 2011
Steps for troubleshooting near-dead desktop?
Recently I turned off my Dell Dimension GX 260. It had been running perfectly, tho I did have some software (possibly virus) problems. When I went to turn it on again the next day it was near-dead: I heard/felt fans running, and the ABCD lights on the back of the machine (some sort of diagnostic hardware) all turned green, but there was absolutely nothing on my monitor.
I figure that troubleshooting it can be a good learning experience, but I'm not sure how to go about it. It would appear that the power supply is working, but clearly I'm not getting anywhere near the bios in the boot-up procedure.
So I';m looking for a file that will tell me the steps to take to investigate. Would appreciate any ideas or suggestions anyone has. Thanks.
March 18th, 2012, 07:34 AM #2
Sorry for not seeing this sooner. Did you post this issue on the Dell forums?
As Speedstep said, I take it this is an Optiplex GX260. Are you using the integrated graphics?
What I would try is:
1. Remove peripherals and non-essential cards.
2. Reset BIOS defaults.
3. Try to boot to the Windows or drivers disc.
March 18th, 2012, 07:30 PM #3
- Join Date
- Dec 2011
Osperey4, yes, I did post this in the Dell forums.
I cannot reset the BIOS defaults because I never get as far as that screen.
As to peripherals/non-essential cards, the only cards I have in the machine are the card for my monitor, and 2 1GB memory sticks. I do have the 2 512MB memory sticks I replaced, and I will try re-inserting them.
I am about to change locations and it will take me about 2 weeks to respond with results of those experiments, but I will respond. Thanks for taking the time to respond.
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