Thread: HDMI PORT STOPPED
July 18th, 2012, 10:24 PM #1
- Join Date
- Jul 2012
HDMI PORT STOPPED
Hello, the Hdmi port on my acer aspire x3400g stopped working it was hooked up to my hd tv .The tv and cable are just fine as my son hooked his Xbox to it and it worked fine , so problem would seem to be inside of modem , when plugging the cable in the comput. goes blank for a second and then freezes on pictures slide show , it has win.7 home prem. installed any ideas out there as to why or to fix it ,Thanks...
July 19th, 2012, 03:41 PM #2
Welcome to TechIMO!
You must mean video card, inside the computer, if it is an HDMI cable.
What video card do you have, or do you have onboard video?
Do any of the other display ports work, VGA, or DVI, with a regular monitor.Hard Sayin Not Knowin
July 20th, 2012, 08:41 AM #3
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- Jul 2012
Thanks for the welcome , and possible help , I'm not sure if theres a vidio card in it ,the hdmi port stopped working ,all the other ports are fine ,I've had the thing for over a year and and only had the port hooked up about a month ,mostly useing it to work with photos ,no games or such. could a power surge have done it in even though I have a good surge protector and not hurt any thing else? and if there is a card is it possible to replace ,My sons pretty handy with that stuff, I'm old school if it doesn't work get a bigger hammer . Thanks again
July 20th, 2012, 09:39 AM #4
Assuming this is a tower, looking at the back, is the port in one of the horizontal panel at the bottom, or the vertical panel at the top left, with the USB slots.
Any single part can be taken out by a surge.
I have had lightning, take out a network card, and nothing else.
No surge protector is bulletproof, and non will protect against lightning.
Yes you can replace or add a video card, as you have PCIe X16 slot.
Acer Support: Specifications
It looks like the base machine has on-board video, but it also has several dedicated card options.
Time to open the case.
To make any video recommendation, we have to know the brand and specs on your power supply.
To know for sure, you would have to test the video card, in another computer.
You can't do that with on-board though.
Are you sure no setting was changed, on the TV, or computer?
The only simple fix is if a setting was changed.
To find out for sure, that the port is bad, is a lot harder.
If on-board, it is even harder.
If it is a card, I would test it in another computer.
With on-board, if it were me, and I was sure nothing was changed, I would go as far as to reinstall windows.
Trying another card in your computer, is another option.
I know trouble shooting sucks, but these are the only option for even a computer shop.
Memory, and hard drives, can be tested with software, but every other part, has to be tested, by superstition, and process of elimination.
I'm a retired Millwright, and 20 pound sledge hammers are no stranger to me, as well as working in thousands of an inch.
You can do both.Hard Sayin Not Knowin
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