Computer Doesnt Turn Off

**islandguy999** · August 28th, 2003, 01:49 AM

My dad has a Athlon 900mhz, on a Gigabyte GA-7ZX mobo. He recently installed a pinnacle firewire and seems to be having a conflict somehow. An IRQ problem he was told maybe? Whatever that is? Anyways, when he tries to shut down his computer it just hangs and wont shut off. I think it even might start up again sometimes? Im not sure. Has anyone else had this problem or knows how to fix it?

**thekingofpain** · August 28th, 2003, 02:19 AM

Possible to move that Pinnacle card to a different slot?

**islandguy999** · August 28th, 2003, 03:33 AM

I will have to check on that. Is it known for issues?

**zen** · August 28th, 2003, 10:28 AM

Operating System??

**islandguy999** · August 28th, 2003, 06:36 PM

windows Me

**Chuckiechan** · August 28th, 2003, 06:41 PM

Pull the card to verify that that is the problem, then go to the Pinnacle web site and see if there is an updated driver available.

**islandguy999** · August 28th, 2003, 07:08 PM

tried it all, googling it it seems there is no fix? And a surprising amount of people with the same problem.

**BustedAvi** · August 29th, 2003, 12:59 AM

I dont think its the pinaccle.. seriously... ive had some of the same problems... from experince id say its definitely a software problem probobly drivers as ChukieChan said... i have not yet figured it out but re-installing windows always worked for me

**nukes** · August 29th, 2003, 05:01 PM

Try re-assigning the IRQ in device manager (you should be able to do that in ME) and make sure there's no conflict if you can't change it in device manager do it in the BIOS. Is there a BIOS update availiable for the board?
What does the computer show as in Device Manager? Standard PC? ACPI PC? what?

**DoctorReno** · August 29th, 2003, 05:09 PM

Did ME have the same shutdown problem as 98?
You might want to disable Fast Shutdown and see if that resolves his problem. This would resolve the problem (usually) with 98 and it was an issue of drivers not being uninitiallized fast enough during shutdown so disabling the fast shutdown gave the drivers time to uninitialize.

**nukes** · August 29th, 2003, 05:18 PM

Just incase you don't know how to do that, run "msconfig" from the run box. There is a checkbox for "Disable Fast Shutdown" in there.

**DanGrease** · August 29th, 2003, 05:22 PM

I had the same problem and I really dont think its the Pinnacle. My system also hanged when I tried to shutdown and I had Norton AV updated and all but it didnt find anything. Do you have an AV program? (AV=AntiVirus). I downloaded AVG's free AV and it found that one of my folders was infected with a trojan. After deleting it I could shut down my system perfectly. Try to download AVG: www.avg.com and see if thats the problem, if it isnt, then you should maybe consult an other person. Good Luck, hope this helped!

dan

**DoctorReno** · August 29th, 2003, 05:43 PM

nukes, Thanks for filling in what I should have included in my post. Also thanks for the DOS unzip help.

**islandguy999** · August 29th, 2003, 07:46 PM

Hmmm he lives a ways from here, so i will have to check this stuff this weekend. He doesnt even have internet on his computer so its hard to update anything really. He said that he has tried taking out the pinnacle (fixes problem) then added it back and the problem is right back again. So he is wuite positive its the issue.

**dlh75** · August 29th, 2003, 08:13 PM

He doesnt even have internet on his computer so its hard to update anything really.

Sorry for all the mixup. It's been a long day for me. I could have sworn it said firewall instead of firewire. Two different things. I know this guys.Damn I feel like such an a**.

**islandguy999** · August 29th, 2003, 09:20 PM

Firewire.............are they the same thing?

**soulja** · August 29th, 2003, 09:26 PM

the pc gotta turn off, just pull the plug, if its still on u got a problem lol

**DanGrease** · August 29th, 2003, 10:54 PM

Originally posted by soulja
the pc gotta turn off, just pull the plug, if its still on u got a problem lol

Lmao!

True indeed

dan

**MDS** · August 29th, 2003, 11:43 PM

does he have anything pluged into the firewire port when powering down? I have seen people have firewire zip drives and even dvcams connected and hangs the system on shutdown.