CD/DVD drives recognized in safe mode, but not regular mode - Tech Support Forums

Headstrong · December 20th, 2003, 05:23 PM

Anyone have any idea why a dvd drive and cd-r drive would be recognized in Windows XP safe mode, but not the normal launch mode? It shows up in bios and safe mode.

It doesn't make sense. This is all after a fresh install. Any ideas on what to do?

uethello · December 20th, 2003, 05:53 PM

Windows uses generic drivers in safe mode. Get in safe mode and get rid of the existing drivers. Try to find something specific to your drives. Did you let XP use its own drivers for the install?

Redwolf · December 20th, 2003, 06:12 PM

What he said

What model/make are these drives?

Headstrong · December 21st, 2003, 02:08 AM

Yes, I let Windows XP do the drivers itself. It's a compaq DVD player and a Yamaha 2200 cd-writer.

So I should go into SafeMode and delete the drivers and try to find specific ones?

uethello · December 21st, 2003, 10:01 AM

That would be what I would do. Should have mentioned this before, but you have tried the "add new hardware" wizard?

Headstrong · December 21st, 2003, 02:08 PM

This is seriously frustrating me. The driver sites are all in disarray. I cant find drivers for my Yamaha CRW2200E writer, nor my Compaq GD-20 dvd-rom.

Are there generic drivers that can be used? If it uses generic drivers in safe mode, why cant I use them in normal mode?

It makes no sense...

John Prophet · December 21st, 2003, 02:56 PM

I have always been under the impressin that there are no drivers needed for cdroms and dvd roms. I have personally never installed or uninstalled drivers for these things.

Are you sure its not a controller issue instead? Do you have anything in the device manager that has yellow exclams by it? Are you SURE you have the motherboard drivers (namely any IDE drivers) installed? What all drivers did you install after the xp build finished itself?

What do you have in device manager for "hard drisk controllers"?

JP

Headstrong · December 21st, 2003, 03:30 PM

Yeah, I never had to install drivers with this kinda thing before either...

There are no yellow exclamation points. All drivers are installed, otherwise Safe Mode wouldn't see them. I haven't installed any drivers other than nVidia detonator drivers since reinstall of xp.

In normal mode, it doesn't even acknowledge that they are there. No drive letters, no notifications they aren't working, nothing. It works fine in Safe Mode.

Something changed somehow and I changed nothing. A fresh install of xp should change it back to what it was, but it doesn't. It cant be hardware cause safe mode sees it...wtf...

John Prophet · December 21st, 2003, 03:46 PM

yeah, sorta weird. Sometimes in those situations I just try to move stuff arond and try to see what I can find out....like trying a cdrom on the cable by itself..trying cable select jumper maybe..or double/triple checking jumpers....double checking the bios to make ure both IDE controllers are turned on etc...trying the cd/dvdroms on other comps....double/triple checking power connectors on the cdroms..trying each cd/dvd by itself in case one is shorted or dead etc.

Just that kind of stuff trying to find a clue.

Also maybe try the latest bios flash.

crazyray · December 21st, 2003, 04:22 PM

...and Windows XP:

http://www.yamaha.ca/computer/support/faq/g104.html