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Old May 4th, 2002, 08:48 AM   Digg it!   #1 (permalink)
puk
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Ps6 & W2K

I'm having some prob with PS6 on this machine:
Asus P3BF
P3 450
256Mb
G400
Win2k pro SP2
Up to date drivers(I guess so)

The prob is that randomly freezes to the point that the only solution is to unplug it, no Ctrl+Alt+Del,no power button nothing working!

Anybody w/similar config has experienced the same? What should I do to fix it?
Thanks
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Old May 4th, 2002, 09:18 AM     #2 (permalink)
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Hmm ...did you do the usual ... scan, defrag, virus scan, reinstall PS ...
Also, setting up the physical memory usage to less than 50% in PS could help (considering that you have 256MB only) ...
Check in Device manager if any proggy is hogging the CPU or memory in the background, before you open PS ...

Good luck

Regards
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Old May 4th, 2002, 09:46 AM     #3 (permalink)
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What size are these images that you're working with?
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Old May 4th, 2002, 10:18 AM     #4 (permalink)
puk
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KenKun
Quote:
Hmm ...did you do the usual ... scan, defrag, virus scan, reinstall PS ...

yes it was a clean install on "safe mod"
Quote:
Also, setting up the physical memory usage to less than 50% in PS could help

set it up to 35%
Quote:
Check in Device manager if any proggy is hogging the CPU or memory in the background, before you open PS

disabled firewall & norton

NDC
Quote:
What size are these images that you're working with?

<1Mb for now

It seems weird that I can work for a while and then when try to rotate, resize, change colors or whatever it freezes!
Sometime it freezes during the splash screen when loading reading either fonts or styles.
Could some corrupt file or hardware issue?
All I want is to be able to help my gf with some color correction on some scans she has to work on ( these are realy big files <35MB)
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Old May 4th, 2002, 10:22 AM     #5 (permalink)
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Ok, then it's definelty not an issue where there isn't enough physical memory or the memory usage setting in Photoshop...

Here is a simple test I would like for you to perform...

Try booting into VGA-MODE by pressing F8 at system bootup and then try editing the image as you would in normal mode. Let me know if the system stil locks up..
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Old May 4th, 2002, 10:41 AM     #6 (permalink)
puk
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Try booting into VGA-MODE

Well I got this "Photoshop requires at least 256-color display to run" ?!

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Old May 4th, 2002, 10:43 AM     #7 (permalink)
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Oh, that's right! Sorry about that... I'm wondering if your video card driver is causing the problems you are having. I have seen problems where this was the case... Have you also tried loading a different version driver for your G400?
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Old May 4th, 2002, 11:09 AM     #8 (permalink)
puk
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It seems that the culprit could be the motherboard
Quote:
Additional Information

The electrical problem on the affected motherboards is triggered by computer operations that use the pathway (called a bus) between the processor and the RAM for an extended number of microseconds. This problem can be triggered by the operating system or other applications; however, it often appears when using Photoshop because few other applications move memory as rapidly as Photoshop does.


This problem occurs with Dell Optiplex GX1 computers and ASUS P2B-F and P3B-F motherboards and may also occur with other motherboards.

This is from http://www.adobe.com/support/techdocs/2256a.htm

Well...I will have to rely on my gf PS5 on her Mac.

Thanks for your input.

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Old May 4th, 2002, 12:22 PM     #9 (permalink)
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Sorry to hear that the culprit was something more serious..
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Old May 5th, 2002, 12:55 PM     #10 (permalink)
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Eeeew...forced to use a MAC!!

Hey MAC users, doesn't that make about 15 users total now.
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