i uninstalled my ati display driver to update and now comp wont start up - Tech Support Forums

tgasttko · July 16th, 2004, 02:08 AM

omg im so frustrated ok...i have an ati all-in-wonder 8500 128mb video card..i have a sony vaio desktop.xp home..ok now the problem...ok i went ot the ati website to update my driver...so i download it put it in a folder on my desktop like it says....then i got to add/remove programs and unintstall ATI display driver like it says...it says to reboot and when the comp shuts off...it comes up does that normal startup then right b4 it goes to the windows home loading screen it asks me theres somin wrong so u can start up normally..most recent with correct settings,safe mode,safe wit command prompt and the safe netwroking..ok first i do normally..when it gets to the windows home loading screen the computer juss automatically juss to reboot again and i see the safe mode screen thing....ive tried every choice and they all come up with the same thing...so plz i need help...sorry for the long problem

nunyadam · July 16th, 2004, 02:16 AM

Last known good configuration doesn't work?

tgasttko · July 16th, 2004, 02:17 AM

nope that doesnt work at all..i think cause my driver is uninstalled so with the card in it wont work...well iunno but that dont work....and when i got this computer ive been tryin to use the drivier recovery disk with my sony but it wont start up(there all cds) and i dont want to re-format

LeftCoast · July 16th, 2004, 02:20 AM

I would reboot in safe mode(It seems like it's doing that now, right), and go to Device Manager(press the M$ shortcut key<looks like a Windows icon> and pause/break key together, click on hardware, Device Manager, display adapters. Double-click to open you vid card and click drivers. There's an option to "Rollback drivers". Hopefully, that'll work.

If it doesn't, put the drivers cd in the cd-rom and tell the computer to find the drivers automatically(in the same place as the rollback option is.

What prompted you to update the drivers; were you having issues?

Keep us posted...

tgasttko · July 16th, 2004, 02:23 AM

o none of my choices will make it start up....by the way im not using f5 to go to choose safe mode it juss comes up....so i tried safe mode,safe(netwrok),and the safe command prompt
none of them will start up

tgasttko · July 16th, 2004, 02:25 AM

sorry for double posting but this is how my comp usually starts up....ok u see the word sony on the screen..then the black screen with all the info on drives or w.e then the windows home loading then the login screen..for e if i choose any of the safe modes,normal startup or the last known config they all go to the loading screen for 1 sec and then the sony thing pops up again and i have to choose again

LeftCoast · July 16th, 2004, 02:29 AM

You should be able to boot to the cd-rom(may have to change boot order in bios), so I might try booting to the disk containing the XP OS, and see if you can do a repair install...

tgasttko · July 16th, 2004, 02:32 AM

ok my computer didnt come with a windows xp cd...it came with 2 application recovery discs...3system recover disk..and 1 driver recovery....once i figure it out i might do it..im not to sure about how to change the bios or anything...im not to good with hardware or anything like that so can u plaz explain to me how im suppose to change it to make the cd work

edit:also i was thinkin of taking out my 8500 card like unplugin everything and putting the original card in im not sure if that will work cause iunno if the original driver is there....and if it did work how would i put the ati card driver in....if the cd thing is a better way juss explain how to make the cd work plz...and thx

LeftCoast · July 16th, 2004, 02:53 AM

When you comp first starts to boot up, you'll see an option like "Press DEL to enter setup" or "press F2 to enter setup" (sometimes it's f8). When you do that, you'll go into the bios. The bios(basic input output system) is like a mini-OS just for the motherboard, and different mobos have different bios', but they all are kinda the same thing. You need to navigate around in there(be careful not to make changes you don't want) and find "change boot order". It usually is set by default to boot in this order: Floppy,HDD 0, cd-rom,... You need to change it to boot from the cd-rom first, so that the computer knows to boot from the cd instead of the HDD (hard disk drive). Save the changes, and reboot (and it might not be a bad idea to replace the original vid card, until you're up-and-running again).

On second thought, you may want to try replacing the original vid card and see if you can get a full boot-up first(with the driver recovery disk in the cd-rom).

It's easy to mess up installing drivers for ATI cards, and the website isn't the most user-friendly site out there.

tgasttko · July 16th, 2004, 03:05 AM

hey thx for tellin me about bios...but still a problem...it goes and i wait like 3 min for it to load up...then it goes right back to the main choice screen wit safemode.bla.bla.bla....iunno exactly how to do this without reformating...do u have msn so i can talk to u fsaster cause im tryin to get it back to normal again