Problems with PEAK Radeon 9800 SE

[tucky]

Hi,

Does anyone know how to contact PEAK? I've tried googling them to no avail and they're not listed on the ATI site either.

I bought the card 2nd hand and when it boots into windows it has artifacts in the shape of pale vertical lines across the screen. Underclocking doesn't seem to remove this either.

I've got a 350W PSU but I've ordered a 400W incase it's a power problem (but surely underclocking would solve that?) and I've also ordered a fan in case it's a heat problem but the artifacts appear even after a cold boot so I'm wondering if the card has been broken.

If anyone has any advice or knows how to contact PEAK that would be most appreciated.

thanks

Tucky

[DanU]

Couple things to check:

Have you connected the card to the power supply using a spare drive power plug?

Is the fan working?

Is the heatsink properly attached?

[tucky]

Hi DanU, thanks for replying.

I don't think it's the power as I unplugged by DVD-RW and DVD drives and used that cable to power the card with no change in artifacts.

The fan is working.

I'm not sure how to check if the heatsink is properly attached?

[rrcn]

The previous owner might have overclocked it too far and premanently damaged it. You might want to ask the previous owner and see if you get a straight answer.