Thread: Weird issue after upgrading card
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February 1st, 2012, 12:39 AM #1Junior Member
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Weird issue after upgrading card
I recently upgraded from an HD5770 to an HD6970.
Installation was easy (though it barely fit in the case). Put it in the same slot as before.
I uninstalled the drivers before switching, used driver sweeper to get rid of anything ATI, and installed the new drivers with catalyst and everything.
The weird thing is, certain things don't seem to... realize? that the card was updated. Programs like Dolphin, some performance tests, and Can You Run It? all say I still have a 5700 series. Device manager, the AMD driver detector, and GPU-Z say it's the 6900 series.
Some things are even split on the issue- Speccy says I have a 6900, with the monitor in a 5700. And "advance settings" under Screen Resolution says it's a 5700, until I hit properties, where it switches back.
Any input on what could cause this issue, and how it can be fixed?
Other specs-
Win 7 home premium 64 sp-1
Phenom II 965
8 GB ram
mobo- GA-880GA-UD3H

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February 1st, 2012, 01:18 AM #2Member
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Darn.. After finally finding what I was looking for it seems I was wrong.....
Was thinking it was showing integrated... but the integrated is only ATI Radeon HD 4250.....
But on the right part of the screen it is showing (under the 5700) the specs for the 6970.... maybe its just a error with a registry entry or a driver entry.....
But does it cause any problems at all?
Like if you run say.... Can You RUN It | Can I run that game | Game system requirements.... does it read as a 5700 or a 6900?
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February 1st, 2012, 01:28 AM #3
its something with the monitor. some setting for the monitor is showing the 5700 is still connected, probably a registry setting or something.
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February 1st, 2012, 01:34 AM #4Junior Member
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Can You Run It was one of the ones that still says I have the 5700 series-
Though, interestingly, it treats it as if I had a 6900- my memory's fuzzy (and maybe someone out there with a card similar to a 5770 can confirm), but I'm pretty sure I didn't make "recommended" for Skyrim with my old card, and running it now, even if it claims it's a 5700 series, the little bar's all the way to the right passing it. Metro 2033 gets a full pass as well, and I'm pretty sure my old card couldn't have handled it.
As for problems, I really can't say. I haven't really played any taxing games with it yet (just Dolphin), but I've seen others with a similar issue (like, they upgraded from a card with DX9 or 10 to one with DX11, but the game wouldn't let them use DX11 because it only recognized the old card without it).
Even if it's not actually causing problems, it just irks me. I kinda want my system running perfect, ya know?
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February 1st, 2012, 01:36 AM #5Junior Member
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If I uninstalled the plug-n-play monitor driver, would it automatically re-install itself? Or would I be screwing myself by doing that?
Or hell, would that even fix the problem? I don't know if it's the monitor itself, or if it's just whatever driver/source the monitor looks at is the same one CYRI/Dolphin/etc use to determine the adapter.
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February 1st, 2012, 02:03 AM #6
it is possible DirectX is the problem, CanYouRunIt Usually analyzes and gets its data from DX on your PC to compare what it needs for games, and since DX is far from infallible in displaying the right info, it could very well be the culprit.
Run DXDiag and see what it says for your Display settings.
also a note, I never recommend using CanYouRunIt, as its database is flawed in so many ways, and its usually far from accurate on recommendations for games. The old Tried and true method of knowing what you have, and finding a games Minimum and Recommended Requirements either online or on the box for the game, and comparing is the best method.i7 940//Corsair H60//EVGA X58 SLI LE//6GB Corsair Vengeance 1600MHz//2x EVGA GTX 560 Ti FPB SLI//NZXT Hale82 850W//CM 690 II Advanced//Win7 64//WD 74GB V-raptor, 750GB Black, 1.5TB Green
TechIMO Folding@home Team #111 - Crunching for the cure!
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February 1st, 2012, 02:24 AM #7Junior Member
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DXDiag calls it a 5700, says the drivers are 8.9 from 11/9/2011 (which is weird, since at the very lowest it should be 11-5, the earliest I had on this HDD)
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February 1st, 2012, 02:32 AM #8
its directX thats screwing up then.
See if you can update DX, otherwise, aside from a complete reinstall of the OS (uninstalling DX and reinstalling can be a nightmare and your better off reinstalling the entire OS instead) I wouldn't worry too much about it, as long as you can run the 6900 fine with improvements it should be fine. As to DX11 mode enabled, it shouldn't matter, Radeon 5700's are DX11 cards, so you should be fine running DX11 mode in games either way.i7 940//Corsair H60//EVGA X58 SLI LE//6GB Corsair Vengeance 1600MHz//2x EVGA GTX 560 Ti FPB SLI//NZXT Hale82 850W//CM 690 II Advanced//Win7 64//WD 74GB V-raptor, 750GB Black, 1.5TB Green
TechIMO Folding@home Team #111 - Crunching for the cure!
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February 1st, 2012, 10:29 AM #9Member
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February 1st, 2012, 04:02 PM #10
nah, I was talking to the OP with that comment. Since they mentioned running CanYouRunIt in their opening post.
i7 940//Corsair H60//EVGA X58 SLI LE//6GB Corsair Vengeance 1600MHz//2x EVGA GTX 560 Ti FPB SLI//NZXT Hale82 850W//CM 690 II Advanced//Win7 64//WD 74GB V-raptor, 750GB Black, 1.5TB Green
TechIMO Folding@home Team #111 - Crunching for the cure!
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February 2nd, 2012, 12:04 AM #11Junior Member
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Yeah, I don't use CYRI too often, I just went to it in this case because I figured it might go for the wrong adapter too.
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