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  1. #1
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    Mar 2012
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    Dell GX-620 - Cannot get Video Card to confifgure

     
    Note: I have a Dell GX-620 SFF with a PCI-16X Slot and a PCI Expansion Slot...
    Installed the PCI-16X Dual Head Video Card...
    ..
    Rebooted the Computer....
    System Sees the Video Card... Loading...
    System Sees the USB Human Interface (Mouse)... Loading...
    System sees the USB Human Interface (Keyboard)... Loading...
    Widows XP-Home loads.....
    Widows freezes with the Screen that ask me to select whether I want Windows to look for a compatible driver on the Internet () This Time Only () etc...
    ...
    I cannot select anything or get the computer to do anything because It is looking for me to select an option...
    Problem is - The Video Card actually loads before the USB Mouse and Keyboard... So I have no Mouse or Keyboard active (because they are USB and I need the Video to Configure First)...
    So How do I install a PCI-16X Video Card if I cannot load any drivers?
    ...
    Incidentally, I loaded Winblows just fine, and the USB Keyboard and Mouse worked fine when I used the On-Board Video ....
    But I cannot get any USB Port To work when I have the new video card installed (I just get a frozen machine)...
    ..
    I know it can be done - I have seen three that had dual video cards installed....
    But how do you install the cards? Then, How do you get the video configured?
    ...
    One last point, Both the monitors light up and show the Windows Boot Screen, and they both show the Winblows Freeze Screen asking for a driver search input ( Which I will not let me select,,,, because.... You guessed it - The USB Keyboard and Mouse are dead...)
    ...
    Help... Please...
    Pretty Please

  2. #2
    Millwright stroyal's Avatar
    Join Date
    Dec 2002
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    New Hampshire
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    Welcome to TechIMO!

    Was there ever a video card before, or just the onboard.

    Of course it will work, 99.9% do.

    Remove the card
    With the on-board-
    If you have attempted, to install any drivers, un-install them, in add, and remove programs.
    If it shows up in device manager, un-install it.

    All video cards, WILL run without installing drivers, or you couldn't install them.
    Basic VGA drivers, are already installed in windows.

    Shutdown, and install the card.
    When windows sees the card, and asks about drivers, ignore it, and cancel through until you get to the desktop.(that is not for video cards)

    Now you either use the CD, that came withe card, or drivers, you down loaded from the manufacturers sight.
    These are stand alone installation programs.

    Edit
    Unplug anything USB, in case that is causing the freeze.
    Plug in the mouse and keyboard, after you get to the desktop.
    Last edited by stroyal; March 29th, 2012 at 05:06 PM.
    Hard Sayin Not Knowin

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