I hate credit card companies!!!!!!

Now im seriously stressed.
Im put in authorization to transfer balances to my other card because they give me better rates because my other card they changed my rates from fix to variable. Why I don't know they wouldn't give me answer when I called and asked for my old rates back. Well they wouldn't give my old rates back which were 7.99f. They had jacked it up clear to 19.oddnumber with a varible. I always thought that if its fixed they can't change your account APR's?

I was pissed when I saw this and immediately called. They wouldn't appease me at all. So I said fine, and called my other bank card and they is a better bank. So i put in authoirzation to that card to take my balances from the crappy no appeasing me bank.
I called last week to make sure payment request was made right. They said request was made. Okay all fine so far right?
Now i don't know cuz now..............................
Today I get a notification from the crappy bank im trying to get out of just recently did a company change and they said they are transfering all balances to my new card with a new account number and that is not the half of it. they again jacked up the rates to 21.49. Cripes!

that is 300 percent increase.
My my stress is now that the old crappy bank has issued me a new account number what is going to happen with my balance transfer too my good bank?
So im calling my good bank today to discuss it with them and to ensrue they get the tranfer and so the crappy bank can get the payment so I can close my freaking account!
I want it closed closed closed closed. **thorwing a major tizzy*** Cripes. I can't believe they pulled this crap. Wonder how many customers they are going to loose now. 1 for sure and that is me.
I had been with this crappy bank for over 4 years with an APR of 7.99 consistantly and now they pull this crap on me.
One thing I really like about my good bank one is they have supierour customer service for me. Meaning that its easy to reach them. No waiting in lines no calling through relay. I get to them directly via tty to tty in a matter of a few minutes. No waiting on hold or nothing.
the old crappy bank had (noticed past tense) a tty line. but when it answers it says, im sorry we no longer accept tty calls you must hang up and dial relay 711 then dial our voice 800 number.
Meaning that it takes 10 times as long for me to get through. Stupid bank. I'll be happy to get rid of them and won't rest till I see everything is back in order.
Not only that they have closed down all online account access and you have to reregister with the new company to get online access.

Not gonna do that cuz im calling my good bankcard adn get advise from them to what to do.
/end rant
Thanks for letting me blow steam. i get really impatiences with bills if something is out of wack or im not getting what I deserve. Instead they are trying to screw the hell outta me and it ain't a going to work with me.