Laptop shutdwon problems  | |
June 27th, 2004, 03:08 PM
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#1 (permalink)
| | Junior Member
Join Date: Sep 2003 Location: Indiana
Posts: 17
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I bought a Compaq Presario off of ebay,when i received it,it had the sasser virus on it.That problem taken care of (i think) it still shuts down at random.Any help? |
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June 30th, 2004, 01:01 AM
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#2 (permalink)
| | Ultimate Member
Join Date: Sep 1999 Location: Jackson,MS
Posts: 5,324
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Have you done a virus scan ???? Probably best to format and re-install the OS. Start from new.
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June 30th, 2004, 01:38 AM
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#3 (permalink)
| | Ultimate Member
Join Date: Jun 2004 Location: Indianapolis, Indiana
Posts: 1,398
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I totally agree... As long as you have the restore discs, this should be easy.
Beware - some compaqs store their recovery information on the laptop hard drive. If you format the drive with a third party program, it may erase your recovery partition too and make it so you have no way to get windows back without buying a copy or calling Compaq to order some recovery CD's. |
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June 30th, 2004, 01:59 AM
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#4 (permalink)
| | Junior Member
Join Date: Sep 2003 Location: Indiana
Posts: 17
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I have run a virus scan and found no more trace of the sasser virus.I've done a system recovery and still have the same results.
When i bought this off of the auction it was suppose to have a 20 gig hard drive instead when i received it, it has a 4 gig hd.
The specs are 1.2 GHz processor,4 gig hd,256 ram,cd burner dvd combo drive and floppy.
Everything seems to work fine as far as the floppy and cd dvd.However i have noticed any of the programs i open on it stops responding.This is with a recovery. Don't seem to be overheated.It just shuts off when i hit the power button it turns right back on.
Thank you for your replies,any help is muchly appreciated! |
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June 30th, 2004, 02:01 AM
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#5 (permalink)
| | Ultimate Member
Join Date: Jun 2004 Location: Indianapolis, Indiana
Posts: 1,398
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I hate to say it, but you may have been blessed with a lemon. Too bad you can't even grind this type up to make a pleasant beverage for the hot summer days, though.  |
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June 30th, 2004, 02:04 AM
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#6 (permalink)
| | Junior Member
Join Date: Sep 2003 Location: Indiana
Posts: 17
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Ooops forgot something,don't know if this has anything to do with it.After the system recovery i noticed there isn't any cd burning software installed.Think it's possible i have the wrong recovery disks? I've always bought Compaq and any system i've owned with a burner always had the burner software preinstalled. |
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July 5th, 2004, 12:43 PM
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#7 (permalink)
| | Junior Member
Join Date: Sep 2003 Location: Indiana
Posts: 17
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I took my laptop into the shop,turns out it was a confiigurartion problem.He wouldn't tell me exactly what it was tho! |
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