problem with laptop screen, a challenge - Tech Support Forums

etch2kuk · October 16th, 2004, 05:29 PM

Hi

I have a medion MD2592. A while ago the memory became corrupt (i dont know how), i replaced the memory and it was working fine. I had to reinstall windows XP.

After i installed it i proceeded to update the system through the windows update service. All was fine, windows update detected what driver i needed for my gfxcard (sis 650, on the motherboard). After i rebooted my problems begin. After the initial windows loading screen disapears the user select screen should appear, this is not what happens any more. The laptop screen turns itself off instead. At the moment i have plugged my PC monitor into the laptop so i can use the laptop and i can see that the driver works with the gfx card as it should.

What is the problem with my laptop screen? how do i solve it.

your help and patience is very much apreciated

mazdarx7-64 · October 16th, 2004, 05:39 PM

It may be set at to high a resolution for the laptop screen, using the desktop monitor, turn the resolution all the way down, then reboot using only the laptop screen, then you can bump it back up. Mosy older laptop screens can only do 800X600, i'd try lower and go from there.

jagnorm · October 16th, 2004, 05:54 PM

A while ago I downloaded the updates to my sound from M$ because I saw they had an update for it on their update site. After rebooting I had no sound had to reinstall original drivers got back to normal and later updated my driver from Realtek.
The moral of my story is don't get driver updates from M$ get them from the maker.

etch2kuk · October 16th, 2004, 10:10 PM

hi

thanks for the repsonses

I already tried different resolutions from the lowest to the highest, no affect.

I downloaded a different driver from the medion website. Now sometimes the windows loading screen garbles and stops loading and sometimes it loads up fine.

If i didnt know the gfx chip wasnt onboad i would think it was a bad contact between gfx card and agp/pci slot.

problem still remains, any one with any suggestions?

pinkyfairy · October 18th, 2004, 02:15 PM

etch,
i had a prob with my laptop screen switching blacking out too. it turns out the cables relaying info/power to the screen from the body of the laptop were damaged. replacing them rendered screen visible again.

etch2kuk · October 18th, 2004, 02:32 PM

Quote:

Originally Posted by pinkyfairy

etch,
i had a prob with my laptop screen switching blacking out too. it turns out the cables relaying info/power to the screen from the body of the laptop were damaged. replacing them rendered screen visible again.

that makes sense, ill have a look around see if i have some cables not connected properly. thanks

pinkyfairy · October 18th, 2004, 03:46 PM

etch,
you're welcome, hope your prob is diagnosed. my laptop was looked at by a technician - i imagine any work that was done was carried out within the laptop, so be careful, unless you're a bit of a pro' of course!

tamlaght · November 10th, 2004, 02:10 PM

Hi
I need to take my MD2592 apart to safely upgrade it
I have loosened all the visible screws but it still won't come apart.
Can anyone help??

kpj1 · July 7th, 2008, 12:29 PM

Quote:

Originally Posted by pinkyfairy

etch,
i had a prob with my laptop screen switching blacking out too. it turns out the cables relaying info/power to the screen from the body of the laptop were damaged. replacing them rendered screen visible again.

i had the same problem but i found if you looked real hard you could see screan but was very dark almost off so i altered the res then uninstalled the medion driver and used the xp one all is now fine, i have found the drivers on medion site are not very good they all seem to have probs.