Sony Viao display problem

Blitzkreig75 · February 10th, 2006, 11:57 AM

I have a client witha Sony Viao model PCG96PL. He spilled coffee, (I know, they never learn), on the keyboard. Not much, not that it matters, but the display is now so dark that you can't veiw it. Also, the CRT/LCD switching does not work. I don't know too much about lappys, but I think the display adapter went out. What I need to know is is the display adapter user-upgradeable in this unit?

Also, if anyone can help me diagnose this issue, all help is greatly appriciated.

**Martoch** · February 10th, 2006, 12:00 PM

That model doesn't show up on Sony's support site list...
http://esupport.sony.com/perl/model-...6,66,9,70,5,72

...or a Google search for that matter.
http://www.google.com/search?hl=en&l...PL&btnG=Search

Blitzkreig75 · February 10th, 2006, 12:22 PM

Damn. Maybe I'm looking in the wrong place for the number. That one came from the label on the bottom and it said "Model" right next to the number. Where would I locate it, (the model number)?

EDIT: I got the 6 & 9 mixed up. But there's still no "PCG69PL" listed.

**Martoch** · February 10th, 2006, 12:28 PM

Are you sure? I don't see that one listed either...
To determine the model number, click on the link at the bottom of this link where it says 'For VAIO® computers, click here for additional information on locating the model name.'

Blitzkreig75 · February 10th, 2006, 12:56 PM

Yeah, I got the number from the label on the bottom. I'll have to check it again. I'll get back later. Sorry for the premature help request.

I'll post again after I confirm the #.

Thanks, Martoch.

Blitzkreig75 · February 10th, 2006, 01:32 PM

Alright. I've found the model on the unit and the Sony Viao link. PCGK15. However, the Sony site says there are no specs available for this model.

**Martoch** · February 10th, 2006, 02:17 PM

Here are the system specs.
Here is where you can download the user guide.

Blitzkreig75 · February 10th, 2006, 02:51 PM

Thanks, Martoch, but nothing there is helpful. I can't even see the display. I'm usinhg a KVM between computers, and the CRT for the KVM isn't getting a signal. According to the manual, I can switch between LCD/CRT output by FN/F7 keys, but nothing happens and I can't see the LCD display to be certain that I'm getting the unit to actually switch output.

Blitzkreig75 · February 10th, 2006, 03:29 PM

All right, I got it to output to the CRT. The display adapter is fine. What else would cause the LCD to be dark. I mean, unless you have a bright light very near the screen, it looks black. It does come on, just very, very dark. I tried to adjust the brightness, but it's already at maximum. Is this the inverter going out or is the LCD itself dying?

howste · February 10th, 2006, 03:35 PM

Sounds like the backlight is gone. You may be able to replace just the backlight. If you have Sony fix it, they will replace the whole LCD display.