Acer Aspire 5610 turns off suddenly

[Archer Heart]

My 5610 had the same problem, alot. I got a chill pad and now it only does a data dump a couple or three times a week. The problem with the chill pad is that you have to put something about an inch high under the computor and something else an inch high between the computor and the chillpad or it won't circulate air properly.

[Acertech]

Banchara,

While I sympathise with your problem, I must report that sometimes when machines come into us for repair, they do go faulty again in the future.

When a laptop comes into us, our technicians main job is to find what is causing the problem and fix it. For example, if you tell us "my hard drive is making a loud noise" then our tech will check and replace the hard drive.

After the tech has finished, the machine is in for testing, and is checked by a comprehensive PCcheck system. If it passes the testing and the fault fixed, it is shipped back to you.

Errors do happen, but as I am sure you are aware, we are only human.

If youd like a longer warranty or a quicker service, may I suggest getting an AcerAdvantage warranty? This would be a priority repair and will extend your warranty to 3 years, with accidental damage cover.

[hcentrone]

Originally Posted by GH0STce11

so today i'm sittin in class, playin solitaire and takin notes, when i adjust my screen a little and the computer just goes dead.

i hit the power button and everything comes up fine, vista loads, get back to solitaire, then as i'm typing, it turns off again.

so now whenever i move my computer at all, it turns off. moving the screen sometimes does it, sometimes typing does, sometimes moving the whole computer does.

it sounds like an electrical short somewhere, any ideas? i took the memory, cpu, and hdd covers off but didn't see anything out of place at first glace....

I would check your power supply, ac/dc plug on the motherboard (might be loose), check the fan on the motherboard, you may have an overheating problem and your motherboard would throttle to protect the CPU, and for that you can run a dianogstic test on it. The test would tell you what is wrong with your computer (if it is overheating).

[g_singh_cec]

I am facing a problem with my Acer Aspire 5610 laptop. Every now

and then it just trips off and then I have to switch the power

on, wait for the system to do a whole lot of disk checks. As I

am writing this message I am afraid that if it trips I will have

to retype the entire message again.

I don't see any pattern in which it trips, some times it doesn't

trip at all for days but for the past 2 days it is tripping in

every 5 mins.

I am really pissed off with the ACER as a brand. I want to know

if anyone else is facing the same problem?

Regards,
Gurmeet

[g_singh_cec]

In my college we got bulk deal for Acer laptops, out of around 30 laptops as many as 5 laptops have been reported to have the same problem as mentioned in the thread. The laptops are just 5 months old... :-(

[ashishvishal]

Me too facing the same problem... does acer have any policy off batch call offs... if there are problems at large scale acer must think of some thing

[g_singh_cec]

I have written to Acer customer support with the details of all the problems we are having... but its almost a week now... no response...

I am sure this is giving us a very bad experience and we might have to advise our friends against Acer.

[maryreiS2]

ii have an acer aspire one. & it wont load to its display screen.

[xiaohx08]

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