Sony GRZ-610 - Tech Support Forums

ishipie · June 26th, 2003, 05:13 PM

It keeps on crashing, it just randomly crashes! I've reinstalled windows 5 times and it keeps happening, please tell what could be wrong so I can report this problem and hopefully replace my computer and get help. Thanks, Mike

promopyro · June 27th, 2003, 03:58 AM

Yea your problem is sony...! Just don't buy sony again!

mytfastss · July 14th, 2003, 02:14 AM

Quote:

Originally posted by promopyro
Yea your problem is sony...! Just don't buy sony again!

That was An Ignorant Statement!!!!!!

He didn't Ask for your Opion, He asked for Help!

1) Check Your Memory. Make sure it is In The slots Properly. Reinsert them. Replace If Necessary.

How long Before it crashes, after it starts up??

What did you do, before it started Crashing???

Need more Info to help any further..................

Highlife Man · July 14th, 2003, 03:04 AM

Hmmpfh, is that the PCG-GRZ610 laptop that you have there? If so, you might want to avoid tinkering around with the innards. Here is a page you could bookmark for future reference:
http://www.ita.sel.sony.com/support/pc/pcggrz600grz660/ .

What operating system are you using? XP?

Did the problems occur before or after you re-installed windows?

Have you installed all of the latest drivers (video) and updates (...run windows update...)?

As previously asked, what are you doing when the computer restarts? Working in notepad or running 3-d intensive apps?

Mike · July 14th, 2003, 03:38 AM

Quote:

Originally posted by promopyro
Yea your problem is sony...! Just don't buy sony again!

You my friend.. You are a brilliant person.

**Whir** · July 14th, 2003, 03:38 AM

Bad memory, bad hard drive, bad video card... Could be any number of things.

Does it give you any sort of specific blue screen, or just reset? Is it making any strange noises, like marbles falling on glass (only quieter) or something of the sort?

You may want to download SiSoft Sandra and run the memory check program, or find another one that does the same thing. Memory, hard drive, or video would be my first thoughts. Possibly an overheating CPU.

ishipie · August 1st, 2004, 02:02 AM

Sorry that this is a very old topic, but I wanted to thank everyone for their help.

The problem was overheating. So far, I have sent the computer back 4 times to get repaired, all times repairs were needed. Sony will not give me a refund.

You were right. NEVER BUY SONY.

gwbread · March 28th, 2008, 10:58 AM

listen i would never buy one, I really hate the thing but I oulled it out of somones garbage. It worked great when I got it but befoe long it was getting extreemply hot and crashing almost every 10 min. Blow the fan out the entire are get in as blown out as you can. After that the machine ran alot cooler and really I thought I had burned it out or something. It seams to work fine now. Before I could not install much less run xp for very long. Sice I blew it out I have vista running on it right now. give it a shot hope that helps you.