USB MICE NOT RECOGNIZED

**TONE209** · April 10th, 2012, 09:29 AM

Hello everyone for some reason my laptop wont recognize my usb mice either wired or wireless i was told the motherboard driver may need to be updated but when i search the Toshiba website or Microsoft website I cant find anything that even seems to relevant to what i need how or what do i do? thanks

**GroundZero3** · April 10th, 2012, 10:25 AM

What OS are you running?
What is the model of your laptop?
Was it working before and then stopped?

**TONE209** · April 10th, 2012, 01:28 PM

I'm running WINDOWS 7
My laptop is a Toshiba. Satellite. The specific model I'm not sure but I can get it if needed
And yes it was working fine when I went to bed and just stopped the next morning
thanks

**bigBonehead** · April 10th, 2012, 09:37 PM

Have you checked the mouse battery?

**TONE209** · April 10th, 2012, 11:17 PM

of course ive checked the mouse battery and that isnt it. as i said in my original post the laptop must be the problem because it wont recognize neither wireless or wired mice. can someone please help?

**stroyal** · April 10th, 2012, 11:35 PM

Will anything else work in the USB ports.

If you have answered as many stupid questions, from as many people that don't have a clue, as we have, you would understand the battery question.

I will be very surprised if it is just mice, if you have tried 2 different mice.
I would be surprised if you only tried 1 mouse.

The only other thing I can think of is a BIOS changer, but that should not effect anything once Windows takes over.

You could uninstall it in Device Manager, and restart.
That should reinstall it, with the drivers, that should be still there.

**bigBonehead** · April 11th, 2012, 09:37 PM

Originally Posted by TONE209

...it wont recognize neither wireless or wired mice...

Sorry mate... I guess I missed the 'wired' part. Try what Stroyal mentioned, and uninstall the uSB hub, then re-boot. If that doesn't work, there's an outside chance it's a virus. What about the mouse 'pad' on the lappy... does it work?

**TONE209** · April 11th, 2012, 10:04 PM

Thanks everyone for all your help but it hit me this morning when I woke up and realized the drivers for the motherboard would be reinstalled automatically if I powered down, removed the power cord and battery from my lappy for a while and then rebooted. It worked like a charm! Im back in business!!!!

**emma157** · April 21st, 2012, 07:00 AM

change your motherboard.

**ShyguyXPC** · April 23rd, 2012, 02:50 AM

yeah, so much for reading... Problem was solved already.

And to top it off, that was a really asinine suggestion or solution for their problem...

...Especially coming from someone who can't find their video drivers for their laptop via google (their posting in another thread).