HELP NO SOUND!!!! PLEASE!

[RENEDDI]

HI, im trying to figure out what is wrong with this computer im supposed to be fixing lol, its an old pc and my nephews only use it for browsing the internet, for some reason the speakers stopped working to include, like youtube videos, myspace videos etc, i already uploaded the latest flash player upgrades and java, but still it says that something is missing, this is what i get when i try and play a song or video on real player or media player

(:Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly.)

here is a profile of the pc according to belarc advisor, thanks in advance! buddies


Operating System System ModelWindows XP Professional Service Pack 3 (build 2600)
Install Language: English (United States)
System Locale: English (United States) Dell Computer Corporation OptiPlex GX260

Chassis Serial Number: CTC1Y21
Enclosure Type: DesktopProcessor a Main Circuit Board b2.40 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache
Not hyper-threaded Board: Dell Computer Corp.
Bus Clock: 533 megahertz
BIOS: Dell Computer Corporation A06 04/28/2003Drives Memory Modules c,d61.46 Gigabytes Usable Hard Drive Capacity
49.87 Gigabytes Hard Drive Free Space

SONY DVD RW AW-Q170A [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 96147H6 [Hard drive] (61.47 GB) -- drive 0, s/n V60W0A8C, rev ZAH814Y0, SMART Status: Healthy 510 Megabytes Usable Installed Memory

Slot 'DIMM_A' has 512 MB
Slot 'DIMM_B' is Empty Local Drive Volumes c: (NTFS on drive 0)61.46 GB49.87 GB free Network Drives None detectedUsers (mouse over user name for details) Printerslocal user accountslast logon[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Administrator25/01/2010 09:47:36 p.m.(admin)local system accounts[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/trans.gif[/IMG] Guestnever[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] HelpAssistantnever[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] SUPPORT_388945a0never
[IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/no.gif[/IMG] Marks a disabled account; [IMG]file:///C:/Program%20Files/Belarc/Advisor/System/local/images/lock.gif[/IMG] Marks a locked account Brother MFC-6000on LPT1:Controllers DisplayStandard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
Standard Dual Channel PCI IDE Controller Intel(R) 82845G/GL/GE/PE/GV Graphics Controller [Display adapter]
HP MX75 [Monitor] (15.7"vis, s/n THLDE01779, Agosto 2001)Bus Adapters MultimediaIntel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Standard Universal PCI to USB Host Controller (3x) None detectedVirus Protection [Back to Top] new Group PoliciesESET NOD32 Antivirus 4.0 Version 4.0 Virus Definitions Version Up To Date Realtime File Scanning On

[bigBonehead]

Here is a link for the audio driver: Drivers and Downloads - Public Sector

[falexak]

Try a new driver.

[RENEDDI]

THANKS! I went to the site u mentioned, now gotta ask before i mess things up lol, once i went there it showed me this one also forgot to mention, the video doesnt show neither, thanks.

Drivers and Downloads - Public Sector

is this the one i need for my pc? thanks again, god bless you!!!

[osprey4]

Reneddi:

Please edit your original message and REMOVE the service tag.

Here are all your drivers.

[RENEDDI]

Thanks osprey, edited the post already, thanks for the drivers friend!

[RENEDDI]

Osprey, i know im an idiot, but when i went to the website you suggested, and tried to download the drivers, nothing happened, it does tell me to download either using the dell download manager or the other way, but once i click on download a download page never appears? what could be causin this? thanks